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February 19, 2013News for travel agents

  Business and Industry Watch 
  • Business fliers will feel effect of AA-US Airways merger
    Business travelers may not enjoy a potential merger between American Airlines and US Airways, as it could interrupt regular routines and frequent-flier programs, this feature says. Joe Brancatelli, a business-travel expert, says the merger will result in the elimination of some connecting hubs that are in the same region. "These guys didn't merge to make our lives better," he said. "They merged for their own purposes." Los Angeles Times (tiered subscription model) (2/18) LinkedInFacebookTwitterEmail this Story
  • Opinion: Carnival incident hasn't affected business, agents say
    The Carnival Triumph fire and stranding of passengers at sea for several days has had no noticeable effect on cruise-booking volumes, several agents say. "We're still seeing record-breaking numbers. All last week we experienced double-digit growth. There hasn't been a blip in our sales at all," said Vicky Garcia of Cruise Planners/American Express Travel. However, it is still too early to tell what effect the incident will have on the cruise industry, Theresa Norton Masek writes. TravelPulse (2/18) LinkedInFacebookTwitterEmail this Story
  Trends and Technology 
  • In Northeast, ski season arrived with a blizzard
    Ski resorts in the Northeast could find sales increasing thanks to the recent blizzard. The snowfall gets people thinking about skiing, and it came just in time for the usually lucrative Presidents Day weekend. This season is on track to at least match revenue and traffic totals from the 2010-2011 season, says Sarah Neith, a spokeswoman for the Vermont Ski Areas Association. USA Today/The Associated Press (2/16) LinkedInFacebookTwitterEmail this Story
  • Other News
  Travel Weekly Spotlight 
  • Windstar Cruises parent acquires three Seabourn ships
    Windstar Cruises parent Xanterra Parks & Resorts has acquired three yachts from Seabourn Cruises, doubling Windstar's fleet. Xanterra also acquired the Grand Canyon-area Grand Hotel and Vermont Bicycling and Walking Vacations. LinkedInFacebookTwitterEmail this Story

  Home-Based Agent Update 
  • Column: Carnival Triumph accident proved worth of safety measures
    What travel agents should focus on when discussing the Carnival Triumph fire with clients is that there were no casualties even though the ship and passengers were stranded at sea for several days. It's proof that the safety measures implemented by the industry are effective, writes Eric Goldring, owner of Goldring Travel. "Acknowledging the Carnival Triumph situation is 'bad' -- and then looking at it realistically as an opportunity to show how the cruise industry is evolving positively and how cruise ship design bodes well for the cruise guest (though without looking through rose-colored glasses) -- is key," Goldring writes. (2/18) LinkedInFacebookTwitterEmail this Story
  Consumer Travel News 
  Regulatory and Legislative 
  • Carnival Triumph fire draws ire of 2 members of Congress
    Two members of Congress have spoken out against the incident aboard the Carnival Triumph and are calling for a more in-depth investigation. "We need answers about why this occurred, why there were not adequate back plans, and why it took over four days to get these people safely back to land. Someone must be held accountable," Rep. Doris Matsui, D-Calif., said in a letter to a House committee. Travel Weekly (2/15) LinkedInFacebookTwitterEmail this Story
  • Other News
  Best Practices 
  • Column: In social media, words can make or break a career
    Travel agents should keep in mind that whatever they publish through social media is stored forever for the world to see and use to judge their brand, their personality and their professional ethics, Richard Earls writes. "Your personality is the very core of your business. You are entitled to your opinion and if you want to deliver a biting criticism or political diatribe, the choice is yours. ... Do so, however, fully conscious of the ramifications and choose well," Earls writes. Travel Research Online (2/18) LinkedInFacebookTwitterEmail this Story
  Small-Business Strategies 
  • Understand your management style to become a better leader
    Some leaders prefer to take charge of the decision-making process by using an autocratic or paternalistic management style, writes Lee Polevoi. Others would rather give their employees more responsibility by acting as democratic or laissez-faire managers. "By better understanding which kind of manager you are, you can adapt or modify your style as necessary and cultivate the most effective work environment for you and your employees," Polevoi writes. Intuit Small Business Blog (2/13) LinkedInFacebookTwitterEmail this Story
  ASTA Spotlight 
  • Establish instant credibility with the ASTA logo
    Consumers and suppliers want to do business with an agency they can trust. Join ASTA today and receive access to ASTA's logo to use on your website and marketing collateral. By displaying the ASTA logo, you will be recognized worldwide as part of a highly regarded travel community, showing consumers and suppliers that you are a reputable travel professional. Emphasize your reliability and integrity. Join ASTA today. LinkedInFacebookTwitterEmail this Story
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Everything that lives, lives not alone, nor for itself."
--William Blake,
British poet and painter

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