| Spa industry news |  |
| Spa Spotlight |  |  |
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- Plan a spa getaway at these destinations
Metro Magazine lists their top 15 destination spa choices, which range from retreat spas to weight loss spas. Some sites that made the list include Canyon Ranch in Miami, Rancho La Puerta in California and the
Copperhood Retreat and Spa in New York. Metro Magazine
(12/2012)     
| Retail Rundown | | |
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- Beauty product packaging must evolve, expert says
Packaging for beauty and personal care products must become more sustainable and interactive, says Daniel Bone, analyst at market research firm Datamonitor. Packaging should take advantage of quick response codes and other technology to provide consumers digital information, Bone says. CosmeticsDesign.com
(12/6)
| Business Best Practices | | |
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- 5 ways to engage your employees during the holidays
It can be hard to concentrate during the holidays, but you can make sure your employees stay engaged by offering them some scheduling flexibility and planning some sort of event to celebrate the season, according to Allan Steinmetz of Inward Strategic Consulting. It also might be a good idea to provide your staff with free gift-wrapping services to relieve some of the stress that comes with the holidays. CBS MoneyWatch
(11/30)
- Four steps to better background checks
Small businesses that run employment screens should state their policy in writing, widening the scope of their criminal background checks and consider screening applicants' educational and job history, according to background check firm HireRight. A final step: Regularly review background check policies to be sure they're effective. Resource Nation blog
(12/4)
| Customer Service | | |
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- What consumers hate most: Bad customer service reps
Some 75% of consumers say their top complaint with companies is talking to customer service representatives who know nothing about their purchase or service history with the business, a new poll shows. And bad experience with service personnel takes a toll on a business: Some 52% of consumers said they stopped doing business with companies after such interaction. BusinessNewsDaily.com
(12/3)
| Water Cooler | | |
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- How to mix business and pleasure at the holidays
This holiday season, set yourself the goal of acting like a rock star at all the personal and professional gatherings you attend, advises Baron Christopher Hanson. That means turning up with a bottle of something special, smiling, speaking positively and earning yourself a reputation for working holiday-season miracles when things go wrong. "Rock stars acquire and install solutions quickly and quietly," Hanson writes. SmartBrief/SmartBlog on Leadership
(12/4)
| ISPA Info | | |
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