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February 5, 2013News for hotel and lodging professionals

  Front Desk 
  • Six Senses Resorts & Spas aims for global growth under new CEO
    Neil Jacobs, former president of Starwood Capital Group's hotel division, says he plans to expand the Six Senses Resorts & Spas brand in the Americas. Jacobs became the luxury lodging firm's new CEO last month. The company is looking to grow its hotel portfolio to as many as 40 properties over the next five years, Jacobs said, with a focus on South American markets such as Ecuador and Colombia. Bloomberg Businessweek (2/4) LinkedInFacebookTwitterEmail this Story
Hospitality Risk Report - Carbon Monoxide (CO)
Petra Risk Solutions is America's largest independent insurance brokerage devoted exclusively to the hospitality marketplace. P3, Petra's Risk Management Division, delivers HOSTS - Hospitality Operations Safety & Training Solutions. Contact Petra, Hospitality's Insurance & Loss Prevention Specialists. 800.466.8951
  Business Update 
  • Loews CEO Paul Whetsell details expansion
    Paul Whetsell, CEO of Loews Hotels & Resorts, said a $27 million renovation on the Loews Hollywood Hotel is set to begin in March. Since taking office, he has either acquired properties or reached deals for hotels in Los Angeles, Chicago, Boston and elsewhere. Travel Weekly (2/4) LinkedInFacebookTwitterEmail this Story
  • Embassy Suites aims for 300 properties in Americas in 3 years
    Embassy Suites Hotels will be ramping up expansion in the Americas to reach its goal of 300 properties in the region by 2016, said John Rogers, global head of Embassy Suites. The company is counting on its new building design prototype to drive growth. "We're confident that our growth strategy enables us to bring the brand's value proposition into new markets and evolve our product offering to effectively respond to changes in guest preferences and developer needs," Rogers said. TravelPulse (2/2) LinkedInFacebookTwitterEmail this Story
  • Wyndham Hotel Group affiliate buys Alex Hotel in NYC
    An affiliate of Wyndham Hotel Group has acquired the 203-room Alex Hotel in New York for $115 million. The property was owned by a joint venture of Atlas Capital Group, Rockpoint Group and the Procaccianti Group, which also earlier sold the Flatotel in New York for $180 million. (2/1) LinkedInFacebookTwitterEmail this Story
  • Other News
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  Market Trends 
  • Hotel REIT CEOs have varied view of market opportunities
    Hotel REIT CEOs are divided on the best way to approach the market, according to feedback from the Americas Lodging Investment Summit. Some companies, such as Ashford, don't see this is as a good time for acquisitions while others, such as Sunstone, do. Other REITs, such as FelCor, are focusing on organic growth. (2/1) LinkedInFacebookTwitterEmail this Story
  • Trend toward smaller meetings prompts hotels to adapt
    Hoteliers are tweaking operational strategies to shore up meetings revenue amid diminishing occupancy and length of stay in the group segment, this feature says. Data from TravelClick indicate that length of stay in the group segment fell in Chicago and Washington, D.C., near the end of 2012. Hotels are responding to this trend by hosting more meetings in a shorter window and offering upgraded food-and-beverage options. (2/1) LinkedInFacebookTwitterEmail this Story
  • Other News
Recognition Culture: MVP of Employee Experience
Employees will consistently go the extra mile for a company if recognized for a job well done. After all, what gets recognized, gets repeated. If you're looking to understand more about the importance of recognition to company culture and discover techniques to help your company leverage recognition to deepen employee engagement, check out the "Recognition Culture: The MVP of Employee Experience" eBook to learn more.
  Best Practices 
  • Column: Genuine caring is a mark of exceptional service
    The key to providing exceptional customer service is through thoughtful gestures that guests would view as "memorable," "valuable" and "relevant," writes Bryan K. Williams, chief service officer of B.Williams Enterprise. "The immense power of a kind word, gesture or action can have lasting effects that transcend your company's mission. In order for customers to feel deeply cared for, your team has to deeply care about service," Williams writes. (2/4) LinkedInFacebookTwitterEmail this Story
  • Work on Archer Hotel in NYC is ongoing
    Development on the 21-story Archer Hotel in New York is ongoing, with owner LodgeWorks aiming for a spring 2014 launch. The 180-room hotel will have an "industrial chic" design, incorporating exposed steel and brick and butcher-block floors. Travel Weekly (2/4) LinkedInFacebookTwitterEmail this Story
  • Other News
  AH&LA News 
  • New Green Guidelines detail ROI
    Almost 2,000 hotels have implemented AH&LA's Green Guidelines. View new case studies ranging from reducing mold and mildew in guestrooms to landscape irrigation systems, from installing waterless urinals and landscape-irrigation systems to recycling mattresses. More than 60 guidelines are broken down into easy-to-understand descriptions and implementation procedures, complete with ROI analysis. For more resources, visit LinkedInFacebookTwitterEmail this Story
  • Distribution Channel Analysis: A Guide for Hotels
    This special report, released by AH&LA and STR and published by the HSMAI Foundation, discusses the effects of channel mix on profitability and what the industry can expect in the future. It's based on interviews with hundreds of industry executives and data from more than 25,000 hotels and 100 brands. You'll gain insight for determining your optimal channel mix. LinkedInFacebookTwitterEmail this Story
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Failure changes for the better, success for the worse."
--Seneca the Younger,
Roman philosopher, statesman and playwright

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