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January 14, 2013
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Spa industry news

  Spa Spotlight 
  • Banyan Tree spa: Traditional therapy in downtown Shanghai
    Traditional Asian therapy that seeks to balance the five Chinese elements is the signature offering at Banyan Tree spa, a retreat in amid the bustle of Shanghai. The massage offerings invoke elements such as water, fire and earth with different oil blends and herbs that are ingested and applied topically. JustLuxe (1/11) LinkedInFacebookTwitterEmail this Story
  • Top U.K. spas for a winter escape
    From the relaxation pods at the Spa at The Cube in Birmingham to the "aqua thermal journey" at Spa Hotel, Ribby Hall Village in Lancashire, British spas are lining up wintertime treatments that seek to soothe away stress or steam away muscle tension. Others on the list of top winter escapes: The Sopwell House, a Georgian-era hotel with spa, and Stobo Castle Health Spa, which features crystal steam rooms. The Guardian (London) (1/12) LinkedInFacebookTwitterEmail this Story
  Retail Rundown 
  • India's bridal nail art takes on new forms
    Brides are adding more details and drama to their nails ahead of the wedding day, beginning with weeks of pre-treatment to soften cuticles and strengthen nails, say experts. Finished nails often sport sequins, beads, or swirls of contrasting color. Deccan Herald (India) (1/12) LinkedInFacebookTwitterEmail this Story
  Hospitality Trends 
  • "X factor," photography are key to an exceptional hotel website
    A successful hotel website not only offers fluid navigation and booking capabilities, but also presents a special, intangible element that seizes a customer's attention, writes Larry Mogelonsky, president of LMA Communications. High-quality photography is also a vital component in attracting potential guests, Mogelonsky writes. Hotel Interactive (1/10) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • Making the most of Spa Week
    When it comes to discounting for Spa Week, spa owners can employ simple strategies to make the most of the chance to bring in new customers, say experts. Among their tips: Don't offer shorter treatments, which will disappoint clients; consider pairing Spa Week with the launch of a new service; and go overboard in publicizing your deal. DAYSPA magazine (1/2013) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • Top 3 tips for hanging on to your customers
    Retaining your top customers takes constant attention, and harnessing the power of your business' online presence can make that easier, writes Joshua Paul, marketing director at Socious. His three tips for customer retention: Use online communities as a "listening post" to know what customers are saying, and maintain dialogue, create content and offers just for current customers, and use surveys and e-mails to stay at the forefront of customers' minds. B2C Marketing Insider (1/13) LinkedInFacebookTwitterEmail this Story
  Water Cooler 
  • Unwind, unplug: Vacation hotspots for tech-free fun
    Four days of hiking, yoga, good food and no technology: That's the mission of the "digital detox," a California retreat that is on the list of top vacations that help guests unplug. Among the others: Hospes Palacio de los Patos in Grenada, which offers a "learn to sleep" program; Marriott Hotel "braincation" spots in the Caribbean and Mexico where phones and other gadgets are off limits; and the Four Seasons Resort at Peninsula Papagayo, where guests hand over their smartphones for the first 24 hours. The Huffington Post (1/11) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
  • Call for 2013 Professional Development Session speakers
    Interested in sharing your expertise at the 2013 ISPA Conference & Expo? Apply today to become a 2013 Professional Development Session speaker and share your business and leadership knowledge with your spa industry peers. Applications are now being accepted through Feb. 20. Don't forget that this year's event is headed back to Vegas and will take place Oct. 21 to 23 at Mandalay Bay Resort & Casino. Apply today! LinkedInFacebookTwitterEmail this Story
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You will do foolish things, but do them with enthusiasm."
--Sidonie-Gabrielle Colette,
French novelist and performer

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