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January 24, 2013News for travel agents

  Business and Industry Watch 
 
  • Agents need to raise their visibility and value, industry execs say
    The key to travel agents' continued success in the travel-distribution market is maintaining their visibility and value to consumers, agency leaders and travel-supplier executives said during a session at The New York Times Travel Show in New York last week. "The travel agent needs to link himself with the consumer. Consumers are having a hard time finding the travel agents. It comes down to social media and where that's going," said John Lovell, president of Vacation.com. Supplier executives also assured agents that the agency channel will continue to be a primary focus in their distribution strategies. TravelMarketReport.com (1/24) LinkedInFacebookTwitterEmail this Story
  • Other News
Georgia — An Exciting New European Destination 2013 Tours
American Georgian Travel Group's 2013 tours forming for Jun, Jul, Sep, and Oct. Visit Late Middle Ages settlements in the breathtaking Caucasus Mountains, the Black Sea and lush vineyards. Enjoy Georgian cuisine and highly acclaimed Georgian wines. For cultural travelers, Georgia is the country for you. 855-691-4992 Get more information on this tour.
  Trends and Technology 
  • JetBlue travelers are turning more to mobile devices, exec says
    More JetBlue travelers are booking flights with their mobile devices, but people still tend to use their smartphones or tablets for information. "The mobile device tends to be the discovery device –- more people are doing research on the devices than they are booking," said Jonathan Stephen, head of mobile at JetBlue Airways. Mobile Marketer (1/22) LinkedInFacebookTwitterEmail this Story
  • Order an ale -- and artwork -- as you fly
    During February, first-class fliers on Virgin Atlantic Airways will be able to purchase artwork as they travel between New York and London. Travelers will also be able to buy British artist Ben Eine's works in the carrier's clubhouses at John F. Kennedy International Airport in New York, Newark Liberty International Airport in New Jersey and Heathrow Airport in London. USA Today (1/22) LinkedInFacebookTwitterEmail this Story
  • On-site hotels an extension of airport experiences
    Airports with on-site hotels are more common than ever, as many travelers spend time at the hotels during flight delays, or zonk out there before or after a flight. Most airport hotels operate in accordance with a land lease agreement. "The only person at the airport who roots for a bad winter is the hotel manager. It has certainly helped our revPAR," said Terry Teifer of the Wayne County Airport Authority in Michigan. Airport-World.com (1/23) LinkedInFacebookTwitterEmail this Story
  • Other News
FEATURED ARTICLE: Understanding the Power of the Pareto Principle
Here's how the Pareto Principle, also known as the 80-20 rule, can show you which customers you should spend the most time with. Read the article to learn more.

  Destination of the Week 
 
  • Winter beckons in the Lake Geneva Region
      
    The Lake Geneva Region has an enduring ability to attract some of the most celebrated figures in the arts, from Lord Byron to Charlie Chaplin and Coco Chanel to Audrey Hepburn. Now, it's trying to attract a new audience by offering celebrated skiing as well. LinkedInFacebookTwitterEmail this Story

Time off boosts employee morale — and other pleasant surprises
New research reveals that a clearly articulated time-off policy that's fairly, transparently implemented improves employee productivity and morale —creating a happier, more loyal workforce for long term success.
Click here to read the White Paper

  Home-Based Agent Update 
  • Nexion announces additions to travel-agent training initiative
    Nexion says it will launch new offerings under its travel-agent training initiative in 2013. The new Nexion Spotlight program will have suppliers training agents in specific travel niches or destinations. Nexion will also bring agents together in virtual discussions to share successful strategies. TravelPulse (1/21) LinkedInFacebookTwitterEmail this Story
  Regulatory and Legislative 
  • TSA maintains scanners' cost effectiveness
    Rep. Mike McCaul, R-Texas, said he wants to hold a hearing on how much the Rapiscan full-body scanners cost the Transportation Security Administration. The TSA pulled the scanners from U.S. airports last week, but the agency said they were cost-effective. "Over 130 million passengers have been effectively screened by Rapiscan backscatter AIT at a cost of thirty cents per passenger screened," said a TSA spokesman. Politico (Washington, D.C.) (1/22) LinkedInFacebookTwitterEmail this Story
  Best Practices 
  • Column: Clients should be made aware of their rights on cruises
    Securing travel insurance and orienting clients regarding their rights during cruises is the best precaution for the industry and guests in case of unforeseen incidents at sea, writes travel lawyer Jeff Miller. "[Y]ou also need to protect yourself from possible litigation if your client doesn't understand the protection that the cruise lines have enacted for themselves through the legal language in the cruise contract," Miller writes. TravelPulse (1/22) LinkedInFacebookTwitterEmail this Story
  Small-Business Strategies 
  • You don't have to sacrifice user experience for SEO
    It's critical to develop a website that fulfills your SEO goals while also offering a superior user experience, writes Patrick Himes. Among other elements, you should include a site map and a top bar for navigation. "People look for these intuitively, plus it's an opportunity to include a lot of SEO tags," he writes. B2C Marketing Insider (1/16) LinkedInFacebookTwitterEmail this Story
  • How a real lunch hour can help your business
    Research shows that many employees hardly spend any time at lunch, which means they might be missing out on valuable opportunities to share ideas with one another, Lisa Bonner writes. Two employees at Boehringer Ingelheim addressed this problem by creating an application known as Lunch Roulette that randomly assigns employees to eat lunch with one another. "Employee engagement is a key driver of business success. Consider enhancing your company's engagement strategy by developing a lunch networking program," Bonner advises. Blogging4Jobs (1/19) LinkedInFacebookTwitterEmail this Story
  ASTA Spotlight 
  • Drop in U.S. outbound travel primarily caused by business travel decrease
    The Office of Travel & Tourism Industries (OTTI) at the Department of Commerce tracks inbound and outbound travel for the United States. OTTI publishes an annual report on U.S. travel abroad. More specific detail is available for leisure travelers and business travelers in separate reports. These reports provide a detail profile on U.S. travelers who go abroad. The OTTI is reporting that outbound travel in 2012 increased by 2.7% YOY in its January-October YTD report. The final numbers for 2012 will be available in several months. LinkedInFacebookTwitterEmail this Story
  • Business opportunity of a lifetime
    Don't miss ASTA's International Destination Expo (IDE) Dubai -- April 4-7. ASTA's IDE will allow your company to connect with the most influential business leaders in the industry. This exclusive event offers numerous networking opportunities in an educational, interactive environment. Create lasting memories while building personal relationships with ASTA's Board of Directors and travel agencies from around the globe. Experience this valuable expo at a surprising price with ASTA's negotiated rates for hotels, airfare and tours. * Discounts available to registered attendees only -- learn more. LinkedInFacebookTwitterEmail this Story
Learn more about ASTA ->Resources  |  Conferences  |  Consumer Travel Information  |  Join ASTA

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  SmartQuote 
All news is an exaggeration of life."
--Daniel Schorr,
American journalist


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