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December 24, 2012
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Spa industry news

  Spa Spotlight 
  • New spa in India includes rain forest view and body polishes
    Rain forest views and body polishes using local coffee and avocados are featured at Jiva Grande spa at the Vivanta by Taj-Madikeri hotel in Coorg, India. The three-level spa also offers a Gudda bath complete with a traditional herb massage with nutmeg, turmeric and kalonji. The hotel also offers a zip line and classes in making preserves. (12/20) LinkedInFacebookTwitterEmail this Story
  • Silver-infused products being used in more spas
    Silver-infused products are becoming popular at spas for their skin-cleansing and anti-inflammatory properties. Silver is used in many facials, and some spa owners even tout drinking colloidal silver to stay healthy. Colloidal silver is also being used in topical gels to heal cuts and cold sores and soothe skin in after-shaves. DAYSPA magazine (12/2012) LinkedInFacebookTwitterEmail this Story
  Retail Rundown 
  • Alaska barber revives creative hair art
    Maritza's Beauty Shop in Anchorage, Alaska, offers a sports-themed experience as well as distinctive haircuts that include tribal patterns and even frowning grizzly bears. Owner Willy Ruiz began cutting hair in Chicago and came to Anchorage after a vacation. He soon began to be known for his hair art at the salon he bought. "Hair art, the culture, has been sort of an underground thing for the past two to three years. But now I would say it's really starting to become mainstream quite quickly," said's Lee Resnick. Anchorage Daily News (Alaska) (free registration) (12/23) LinkedInFacebookTwitterEmail this Story
  • "Over-glamming" releasing more women from cautious taste
    "Over-glamming," or wearing big hair and obviously fake eyelashes and spending big on facials that include diamonds, is popular across classes and ages, writes Rowan Pelling. The look has been popularized by TV shows like "My Big Fat Gypsy Wedding," and Pelling approves of the trend. "With over-glamming, we are finally released from years of carefully cultivated strictures and the straitjacket of good taste," she writes. The Telegraph (London) (tiered subscription model) (12/23) LinkedInFacebookTwitterEmail this Story
  Hospitality Trends 
  • Eco-weak to eco-chic: Hotel sustainability is fiscally smart
    The Glen Oaks Big Sur in California is a shining example of how sustainable changes don't have to break the bank for a hotel, Glenn Haussman says. The lodge went from charging $75 per night to $225 after renovating with sustainable materials for about $15,000 to $20,000 per room. "There is change going regarding sustainability in our industry. In 1999 the idea of sustainability was it was expensive and difficult and may not stick around. Now we are very much in the phase of doing what we did but causing less damage while doing it," said Craig Palacios, architect, sustainability consultant and adjunct professor at the University of Nevada, Las Vegas. Hotel Interactive (12/20) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • Embrace technology and employees to build a better 2013
    Businesses should embrace technology, restart their innovation efforts and invest in their employees, Paul Segre writes. Using the cloud and better analyzing data will be top technology trends for businesses next year, and companies can begin investing in themselves again as the economy recovers. Better training and coaching of employees can also improve business. "Motivated and engaged agents ultimately translate into superior experiences for the customer and by reducing attrition, dramatically lower training and recruiting expenses," Segre concludes. (12/20) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • Why you must provide top-notch customer service
    Great customer service is imperative, according to Melanie Nayer. The luxury hotel consultant and travel reporter says service must be personalized and anticipate the needs of the customer. There also should be several ways for customers to reach the business, including via social media, Nayer said. MediaPost Communications (12/21) LinkedInFacebookTwitterEmail this Story
  Finance and Economics 
  • Innovative strategies for saving money in 2013
    Rebate programs, working from home and teaming up with other businesses can save small-business owners money in 2013, Gwen Moran writes. Participating in loyalty programs from Staples and Office Depot can save money on office supplies, letting employees work from home can save on office space, and partnering with other businesses when ordering things like business cards can save on shipping costs. Entrepreneur online (12/21) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
  • Benefits that Balance -- ISPA Job Bank
    The ISPA Job Bank is one of the most popular areas of the ISPA website and attracts qualified spa professionals actively seeking jobs within the spa industry. Only ISPA members can post open positions to the Job Bank with no limit on the number of postings. For less than the cost of two job postings on mainstream job sites, an ISPA membership gives you unlimited opportunities to attract qualified spa professionals. Find out more about ISPA membership and all of the benefits that can help you achieve business balance by visiting LinkedInFacebookTwitterEmail this Story
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  Editor's Note 
  • SmartBrief will not publish Tuesday
    In observance of Christmas, SmartBrief will not publish Tuesday. Publication will resume Wednesday. Enjoy the holiday! LinkedInFacebookTwitterEmail this Story
In seed time learn, in harvest teach, in winter enjoy."
--William Blake,
British poet and painter

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