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October 3, 2012
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Spa industry news

  Spa Spotlight 
  • Spa design should encompass local, nature elements, experts say
    Lisa Holt, director of design for DLS Hotels & Spas, says designers should incorporate elements from nature into spa designs in moderation in order to make sure contrasts exist. Meg Prendergast, principal at Gettys, offers another suggestion. "It's important that a hotel spa be reflective of a strong brand statement, or of the local area," she said. Hotel Management online (10/1) LinkedInFacebookTwitterEmail this Story
  Retail Rundown 
  • Botox may be help relieve depression
    Botox could be one way to ease depression, according to a study by Switzerland's University of Basel. The study showed that 47% of those taking Botox treatments decreased their symptoms of depression. Researchers speculate that since Botox relaxes facial muscles, it prevents the face from making expressions that communicate bad feelings to the brain. The Week (10/3) LinkedInFacebookTwitterEmail this Story
  • Non-invasive cosmetic procedures gaining popularity
    Both women and men are turning to plastic surgery to enhance their looks, but non-invasive procedures are also popular. More people are using convenient procedures such Botox, fillers and embedded threading. "I am not saying that there is no place for surgery. In fact, I would recommend it when necessary but for the majority who are not ready for surgery such less invasive procedures are options," said Nadzri Abdul Mokhtar, chief medical director of Nara Medispa. New Straits Times (Malaysia) (10/3) LinkedInFacebookTwitterEmail this Story
  Hospitality Trends 
  • Peninsula Hotels prioritizes service refinement over brand growth
    Peninsula Hotels places the enhancement of its properties' technology and service offerings as its foremost goal rather than brand expansion across the globe, says Clement Kwok, CEO of The Hongkong & Shanghai Hotels, which owns the Peninsula brand. This strategy is exemplified by the ongoing renovations on its Hong Kong property, Kwok says. "We would far rather be a collection of 10 or 15 landmark hotels than replicating our brand many times over. However, we are looking at many markets, including in the U.S., and if the right opportunity came along, we are open to it," Kwok said. (10/1) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • Be prepared and shop around to get a business loan
    Have financial statements in order and know how much you need before approaching a bank for a business loan, this article advises. Also, shop around and make banks compete for your business. But the best advice is to pay down your loan to prove your business is creditworthy. Forbes (10/2) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • What big companies can teach small businesses about social media
    If you want to improve your social media presence, you might want to pay attention to the example set by your larger competitors. You can take a page out of their social playbook by clarifying your goals and by creating content that caters to your customers' interests, according to Brad Smith. MarketingProfs (10/1) LinkedInFacebookTwitterEmail this Story
  Finance and Economics 
  Water Cooler 
  ISPA Info 
  • NEW ISPA 2012 U.S. Spa Industry Study is now available!
    ISPA members receive complimentary digital access to the NEW ISPA 2012 U.S. Spa Industry Study. It's 90 pages full of valuable spa industry data on revenue, retail, locations and treatments, just to name a few. The study was conducted by PricewaterhouseCoopers. Log in to to download your complimentary copy today. If you aren't an ISPA member, but would like access to the ISPA U.S. Spa Industry Study and other valuable research, join today. LinkedInFacebookTwitterEmail this Story
  • 2012 ISPA Conference & Expo Sponsor Spotlight: Clarins
    World-renowned for highly effective products and treatments, ISPA Gold Sponsor Clarins combines the best of science and nature to provide superior results for the face and body. Every Clarins product is created with pure plant extracts that are infinite sources of effectiveness, bringing health, wellness and beauty to the skin. Visit Clarins at the ISPA Conference & Expo booth 620 and 622 and be sure to look for your special surprise from Clarins on Wednesday night! LinkedInFacebookTwitterEmail this Story
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There is nothing so agonizing to the fine skin of vanity as the application of a rough truth."
--Edward Bulwer-Lytton,
British politician, poet, playwright and novelist

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