February 8, 2013
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SmartBrief on Leadership

Leading Edge
The Mark Zuckerberg charm school
Mark Zuckerberg isn't the most naturally charming CEO on the block, but that's precisely why he's a valuable case study for executives hoping to increase their charisma, writes Michelle Randall. Rather than focusing on his personality, Zuckerberg gave meaning to Facebook itself, giving employees and consumers something to rally around. "This is the most powerful way to cultivate your own charisma, and to motivate your team," Randall writes. Fast Company online (2/6)
The young CEOs who are out to change the world
A new generation of founder CEOs are shaking up the way we work, play and shop, and Fortune's editors have profiled 11 of the biggest trailblazers. The list includes former Apple designer Tony Fadell, who sells smart thermostats; Belcampo founder Anya Fernald, who is figuring out ways to scale up the sustainable-food movement; and Perry Chen, whose Kickstarter website helps other visionaries bootstrap their big ideas. CNNMoney/Fortune (2/7)
Strategic Management
Examining the Postal Service's failures
The Postal Service is looking to drop Saturday deliveries to save money, but why does the USPS find it so hard to turn a profit? It's mostly because the government granted the Postal Service a monopoly on once-lucrative, first-class mail delivery, writes Brian Palmer. That led the USPS to eschew other strategies and let private carriers snap up the package-delivery business. Slate (2/7)
Big Brother is watching you shop
Bricks-and-mortar retailers are trying to replicate the kind of consumer tracking used by e-commerce sites. Using data from closed-circuit cameras and mobile-phone tracking technologies, retailers can now follow consumers' shopping patterns and adjust their staffing levels and other key variables accordingly. The Economist (tiered subscription model) (2/9)
Innovation and Creativity
Creativity tips from "Community"
NBC's frantically creative sitcom "Community" was the brainchild of Dan Harmon, but after his ouster by network executives, it fell to Moses Port and David Guarascio to keep the series on track. That meant finding ways to respect Harmon's vision while building a creative process that worked for the new leadership team. FastCoCreate (2/7)
The Global Perspective
How a stint in India helps execs reach the next level
Indian consumers demand quality, long-lasting products at low prices, says Michael Boneham, former president of Ford India. That makes the subcontinent a challenging environment for Western executives, but also one that can make them better leaders and strategists. "If you are successful in the Indian market, you can be successful anywhere in the world," Boneham says. Knowledge@Wharton (2/7)
Engage. Innovate. Discuss.
How to be a more virtuous leader
Good leaders need to be virtuous -- and that means embracing prudence, temperance and courage, writes Deborah Mills-Scofield. In decision-making, strive to be disciplined, balanced and reflective rather than simply jumping at every opportunity that comes along, Mills-Scofield writes. SmartBrief/SmartBlog on Leadership (2/7)
Daily Diversion
The year in photographs
The Sony World Photography Awards will announce its 2013 winners during the next two months, but the shortlisted images have been made public. The photos include portraits of Botswanan heavy metal enthusiasts, amazing wildlife shots, and some of the most startling news photography of the year. The Atlantic online (2/6)
Who's Hiring?
Position TitleCompany NameLocation
Vice President of MarketingSleep ExpertsCarrollton, TX
Chief Financial OfficerChampion RecruitingBoston, MA
Chief Operating OfficerHometown HealthReno, NV
Click here to view more job listings.
India is like a petri dish for innovation. If we win here, we can win everywhere. Conversely, if we lose here, we could end up losing in lots of other markets."
-- Stephen Elop, president and CEO of Nokia, as quoted at Knowledge@Wharton
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