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October 12, 2012
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Spa industry news

  Spa Spotlight 
  • Seaweed bathing facility offers customers unique spa experience
    Seaweed Sok, the first seaweed and saltwater bathing facility in the U.S., opened in California in August and treats customers to seaweed soaks that detoxify, help certain skin conditions and allow customers to maintain healthy skin. Customers of all ages are welcome at Seaweed Sok, except pregnant women, and all the material used in the soaks are imported from Ireland, which is where owner Missy Finlay was inspired to open a seaweed-soaking facility. Daily Pilot (Costa Mesa, Calif.) (10/11) LinkedInFacebookTwitterEmail this Story
  • Residents push for reopening of brine baths
    A group of residents in Worcestershire, U.K., are campaigning for the reopening of brine baths at Droitwich Spa. The baths, which have been closed for three years due to a lack of upkeep, have been around for hundreds of years and make use of the area’s natural brine springs. BBC (10/12) LinkedInFacebookTwitterEmail this Story
  Retail Rundown 
  • Fewer U.K. women are seeking invasive plastic surgeries
    After several celebrity plastic surgery emergencies and a warning from plastic surgery officials about the risks associated with the procedures, women in the U.K. are increasingly turning to non-invasive procedures that are safer. One clinic reported a 200% increase in Lipoglaze treatments, which are similar to liposuction and reduce fat, and a clinical beautician said fewer women are opting for fillers, implants and injections. Evening Standard (London) (10/12) LinkedInFacebookTwitterEmail this Story
  • Makeup artist offers her list of fall beauty must-haves
    U.K. celebrity makeup artist Jackie Tyson recommends tinted moisturizers for skin, pink-tinted blushes for cheeks, simple and natural hues for eyes and moisturized lips with a pop of color to keep up with this fall’s beauty trends. TV3 (10/12) LinkedInFacebookTwitterEmail this Story
  Hospitality Trends 
  • Get some R&R at Almyra's sleep spa getaway
    The Almyra Hotel in Cyprus offers a "Week of Sleep for Exhausted Parents" program, which takes advantage of a relaxing atmosphere and activities to help busy parents unwind and recharge. The program includes massage, yoga and delicious food -- and plenty of time to sleep. The Daily Mail (London) (10/12) LinkedInFacebookTwitterEmail this Story
  • Hotels appeal to guests who want to stay fit on the road
    More hotels are adding fitness centers to meet the needs of fit travelers. Some have added fitness facilities, in-room workout equipment and class programs. In fact, the American Hotel and Lodging Association says that the percentage of properties that offer fitness facilities hit 84% this year, up from 63% in 2004. USA TODAY (10/10) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • What kind of entrepreneur are you?
    Entrepreneurs can be passionate and somewhat irrational, detail-oriented and rational, gutsy risk-takers or lucky by attitude, according to the new book “Heart, Smarts, Guts & Luck” by venture capitalist Tony Tjan. Forbes (10/11) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • 3 reasons businesses should consider improving customer support
    Emphasizing customer support can set your business apart from the competition, and developing good customer support takes training and skills, Rachel Miller, a customer experience advocate for Impact Learning Systems, writes. She says that all businesses should consider improving their customer support because every customer has unique needs, technologies and channels available to customers are always evolving and a loyal customer base often translates into increased revenues. B2C Marketing Insider (10/11) LinkedInFacebookTwitterEmail this Story
  • Reunite your business with its ex-customers
    If you want to win back customers who no longer do business with your company, you should start by tracking those who have left, Jeanne Bliss of CustomerBLISS writes. Call them to determine why they went elsewhere and offer to bring them back into the fold, she writes. "The key is to ensure that there is a planned process to contact, resolve and reconcile the issues with the customers who have departed." Small Business Trends (10/10) LinkedInFacebookTwitterEmail this Story
THE Spa Industry Event is just a few days away — The 2012 ISPA Conference & Expo is the place to be inspired, rejuvenated and energized. Join spa professionals from across the globe in Kissimmee, FL Oct. 15 - 17 to experience 35 hours of spa education, 30 speakers and cutting-edge spa products. Register for the full Conference, a Day Pass or an Expo Only Pass.
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Children have never been very good at listening to their elders, but they have never failed to imitate them."
--James Baldwin,
American writer

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