Reading this on a mobile device? Try our optimized mobile version here:

December 4, 2012
Sign upForwardArchiveAdvertise
News for luxury hospitality professionals

  • Host Hotels acquires 5 European hotels through joint venture
    A European joint venture by Host Hotels & Resorts has purchased a hotel in Amsterdam and four properties in Paris for about $574 million. The hotels, comprising 1,733 rooms, are the Renaissance Amsterdam Hotel, the Courtyard Paris Defense West-Colombes, the Paris Marriott Rive Gauche Hotel & Conference Center, the Renaissance Paris La Defense Hotel and the Renaissance Paris Vendome Hotel. Reuters (12/3) , Bloomberg Businessweek (12/3) LinkedInFacebookTwitterEmail this Story
Business Leaders Make Loyal Travel Customers
Did you know that 100% of senior B2B business decision makers are a member of at least one loyalty program? SmartBrief helps marketers reach over one million business travelers who are devoted customers, who maximize business travel through awards programs and extended stays. View infographic and audience overview.
  The Concierge Desk 
  • Staff is key to customer satisfaction, IHG official says
    Jim Anhut, a branding executive with InterContinental Hotels Group, told a panel at last month's American Hotel & Lodging Association's Hospitality Leadership Forum that the industry needs to look beyond technology for satisfaction ratings and focus on the staff. "The focus of [IHG] right now is to look at the [GM] as the brand manager. The brand is really delivered through the people at the properties," Anhut said. (12/3) LinkedInFacebookTwitterEmail this Story
  • Loews Hotels announces acquisition of Madison hotel in Washington
    The Madison hotel in Washington has been sold to Loews Hotels & Resorts for an undisclosed amount. The 356-room hotel recently underwent a $23 million renovation. "The hotel's quality, coupled with the addition of the Loews brand, will give us a strong competitive position in the D.C. market," said Loews Hotels President and CEO Paul Whetsell. Bloomberg Businessweek (12/3) LinkedInFacebookTwitterEmail this Story
  • Review: Daniel Boulud's Toronto eats are tasty, but decor has to go
    French chef Daniel Boulud's menu at Café Boulud at the Four Seasons Hotel in Toronto is on the mark as far as upscale French dining goes, this reviewer says. But the atmosphere (the interior was designed by the wife of the Four Seasons founder and chairman) is outdated. "If you bring a decent friend or two, you might not even notice the decor," the reviewer writes. The Globe and Mail (Toronto)(tiered subscription model) (12/1) LinkedInFacebookTwitterEmail this Story
  • Other News
  Hospitality Trends and Technology 
  • How hotel retail is evolving with pop-up shops, experiences
    When hotels create stores, they aren't just looking to sell merchandise. Instead, pop-up shops in places such as Miami's James Royal Palm hotel are looking to provide guests and customers with an experience. The shop, dubbed "Give," is loaded with merchandise with proceeds that help others. Another example of a niche store is at Hotel Terra Jackson Hole, in Wyoming, which features goods made by local artists. USA Today (12/3) LinkedInFacebookTwitterEmail this Story
  • Foreign visitors set new spending record in September
    Spending by foreign visitors has been increasing in the past three years, and spending in September continued this year's pace toward a new record high. A report from the Department of Commerce shows that spending by foreign travelers to the U.S. reached $13.9 billion, a 4% increase over the same month last year. Total spending for the year is on track to break records. Los Angeles Times/Money & Co. blog(tiered subscription model) (12/3) LinkedInFacebookTwitterEmail this Story
  Spotlight on Development 
  • Other News
  International Update 
  • Hotel chains are ramping up expansion in India
    India is poised to experience a surge in hotel supply as a number of global hotel chains have targeted the country for growth. Starwood Hotels & Resorts is looking to introduce its W Hotel brand in the country with the W Mumbai, scheduled to open in 2015. InterContinental Hotels Group has formed a joint venture with local firm Duet India Hotels to open 19 Holiday Inn Express hotels in the country within five years. Hotel Management online (12/3) LinkedInFacebookTwitterEmail this Story
  • Hotels take gingerbread houses to new heights
    Take a peek at some meticulous and delicious gingerbread houses at Le Parker Meridien hotel in New York, where you can view houses designed by bakeries throughout the Big Apple. The Mohegan Sun in Uncasville, Conn., boasts a life-size gingerbread house, and The Ritz-Carlton Lodge, Reynolds Plantation, in Georgia has a train station made of gingerbread. Associated Press (12/3) LinkedInFacebookTwitterEmail this Story
  Luxury Hoteliers News 
  • Hotels in the know dedicate space to their VIP guests
    The Capella Georgetown boutique hotel in Washington, which will open in January, plans to offer its guests something priceless -- privacy. It will offer its rooftop deck for guests only, so that they can relax knowing that no one will disturb them. Read more. LinkedInFacebookTwitterEmail this Story
  • Luxury Hoteliers launches new website for members
    Luxury Hoteliers has launched a new website,, giving LinkedIn members added benefits, including categorized forums, a daily news brief, an international jobs board and a directory of suppliers. Don't miss out on this opportunity to sign up. LinkedInFacebookTwitterEmail this Story
Luxury Hoteliers:   LinkedIn

It is astonishing what force, purity and wisdom it requires for a human being to keep clear of falsehoods."
--Margaret Fuller,
American journalist and women's rights activist

LinkedInFacebookTwitterEmail this Story

Subscriber Tools
Print friendly format  | Web version  | Search past news  | Archive  | Privacy policy

Account Director:   Candace Donlin   202-407-7861
Job Board:   Jackie Basso   202-407-7871
 Recent SmartBrief on Luxury Hoteliers Issues:   Lead Editor:   Angela Giroux-Scheide
Contributing Editor:   Kristen Fischer
Mailing Address:
SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004
© 1999-2012 SmartBrief, Inc.®  Legal Information