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How I See It
Jersey Mike's looks forward to further growth in 2013
Creating customer loyalty amid a rising tide of rivals was a challenge for restaurants this year, one that Jersey Mike's answered by sticking with the brand's fundamentals and finding the right people to spread the message, said President Hoyt Jones. "When our team members are happy they exude that to customers, which, in turn, makes them happy. We don’t want that to change."  SmartBrief/SmartBlog on Food & Beverage (12/11)
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Most Popular Stories
These are the stories read and shared most by Restaurant SmartBrief readers in 2012

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Industry Forecast
What are your company's expansion plans for 2013?
65%   We have no plans to expand
17%   We plan to expand locally
12%   We plan to expand regionally
8%   We plan to expand internationally
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What online services will you use to promote your restaurant in 2013?
50%   Facebook and Twitter
18%   Online reservation services, such as OpenTable
13%   Online review sites, such as Yelp and Urbanspoon
13%   Groupon, LivingSocial and other group-buying services
9%   Text-messaging campaigns
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What piece of equipment would you most like to invest in for your restaurant?
27%   iPads or other tablets
27%   A new POS system
27%   A food truck or cart
20%   A sous vide
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Which beverage trend would you most like to try in your restaurant in 2013?
41%   Craft beer
18%   Fresh-pressed juices
15%   Cocktails on tap
15%   Farm-to-glass cocktails with local ingredients
13%   Other
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Product announcements appearing in SmartBrief are paid advertisements and do not reflect actual Restaurant endorsements. The news reported in Smartbrief does not necessarily reflect the official position of Restaurant.
Restaurant Resources
Smartest Quotes
These are the quotes Restaurant SmartBrief readers shared most in 2012
Don't assume a door is closed; push on it. Do not assume if it was closed yesterday that it was closed today.
-- Marian Wright Edelman,
American activist
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The secret of success is to do common things uncommonly well.
-- John D. Rockefeller,
American industrialist
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Don't bother just to be better than your contemporaries or predecessors. Try to be better than yourself.
-- William Faulkner,
American writer
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One never notices what has been done; one can only see what remains to be done.
-- Marie Curie,
Polish-French physicist and chemist
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I've got a theory that if you give 100% all of the time, somehow things will work out in the end.
-- Larry Bird,
American basketball player
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Time is the coin of your life. It is the only coin you have, and only you can determine how it will be spent. Be careful lest you let other people spend it for you.
-- Carl Sandburg,
American poet, historian and novelist
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Don't judge each day by the harvest you reap but by the seeds that you plant.
-- Robert Louis Stevenson,
Scottish novelist, poet and essayist
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Listening, not imitation, may be the sincerest form of flattery.
-- Joyce Brothers,
American psychologist and columnist
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Never look back unless you are planning to go that way.
-- Henry David Thoreau,
American author and poet
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Continuous effort -- not strength or intelligence -- is the key to unlocking our potential.
-- Winston Churchill,
British prime minister
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A smooth sea never made a skillful mariner.
-- English proverb
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The uncreative mind can spot wrong answers, but it takes a very creative mind to spot wrong questions.
-- Antony Jay,
British writer, broadcaster, director and actor
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