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March 8, 2013
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Spa industry news

  Spa Spotlight 
  • 5 winter spa escapes in NYC
    From the convenience and gym-centric nature of the Exhale Day Spas to the candlelit serenity of Aire Ancient Baths, New York City has a wide range of spas that can help visitors and residents beat the late-winter blues. This list of five top picks also includes the O'Live Organic Spa, which features handcrafted organic oils and skin products, the male-only Nickel spa and the Pure Spa, which offers anti-aging treatments. Newsday (Long Island, N.Y.) (subscription required) (3/6) LinkedInFacebookTwitterEmail this Story
  • Refresh, rejuvenate at U.K. spa retreats
    From a spa situated on 350 acres of historic countryside to another spa located in 18th-century stables, this list of six top U.K. retreats includes properties that combine atmosphere with indulgence. Treatments at these destinations range from Ayurvedic treatment to hammams and steam rooms. Hello! magazine (U.K.) (3/7) LinkedInFacebookTwitterEmail this Story
  • Luxury day spa De La Mer debuts in Dubai, UAE
    A spa just for females, De La Mer, has opened in Dubai, United Arab Emirates, offering hydrotherapy, hairstyling, nail services and massage. The 5,000-square-foot spa, a family-run business, also offers a gym and space for booking parties and other gatherings. (3/7) LinkedInFacebookTwitterEmail this Story
  Retail Rundown 
  • More men sign up for skin-care services
    Laser treatment, skin resurfacing, dermal fillers, Botox and other cosmetic treatments traditionally sought by women are becoming more popular among male clients, says Dr. Ivan Camacho, a dermatologist and assistant professor at the University of Miami Miller School of Medicine. But the best way for men to treat their skin, Camacho says, is also the most preventative: Wearing sunscreen. "The best way to slow the skin aging process is to protect your skin daily from the sun, because sun exposure causes wrinkles, age spots, and also can increase your risk of skin cancer," Camacho said. Skin Inc. magazine (3/2013) LinkedInFacebookTwitterEmail this Story
  • Trend has Chinese beauty seekers playing with fire
    A hot new trend among Chinese spa-goers is to undergo a treatment called Huǒ liáo, or fire facial, in which a towel is placed across the face and set on fire. The goal is to fight obesity and remove dull surface skin -- and to extinguish the flames before the spa visitor is seriously burned. The Inquisitr (3/7) LinkedInFacebookTwitterEmail this Story
  • Bangs go wispy and soft
    Blunt bangs are out, and wispy, long, layered bangs are in, and the news is good for women whose face shapes are more flattered by the less-severe look. Soft bangs ideally are trimmed to reach just above the eyelashes, and require regular maintenance to keep them in top form. (3/7) LinkedInFacebookTwitterEmail this Story
  Hospitality Trends 
  • Do hotel guests really want to go green? Yes, mostly
    Hotels may be going green, but there is a rather large divide between those who say they want to live sustainably and those who actually do so when they're in a hotel room. According to an analysis of a J.D. Power and Associates North America Hotel Guest Satisfaction Index Study, of 90% of hotel guests who were offered the chance to do something sustainable during their stays, two-thirds participated. Guests reported that they felt better when participating in sustainability programs, though some guests want little luxuries such as the use of a clean towel each day instead of reusing their linens. CNN (3/6) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • Are you using your employees efficiently?
    Maximize the productivity of your company by making sure all of your employees are taking on tasks that match their skill sets, writes Beverly Flaxington. Don't waste your highest-paid workers' time with low-value tasks. "Know what each task is 'worth' in terms of its importance to the organization's profitability," she writes. (3/6) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • 5 ways to deal with difficult customers
    When customers get angry, turn the negative situation into a positive one by thanking them for calling attention to problems with your service, Monika Jansen writes. Avoid getting defensive and try to see things through their perspective. (3/7) LinkedInFacebookTwitterEmail this Story
  Finance and Economics 
  Water Cooler 
  • Poll: Full-time employment remains flat
    For the last 12 months, the number of Americans working full-time has stayed flat, a new Gallup survey shows, and an index that measures such employment is at its lowest level since spring 2011. The survey, which does not include the self-employed, shows that full-time job growth has been stagnant for a year. United Press International (3/7) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
  • Check out ISPA's digital Exposure Guide
    Have you flipped through the new digital version of the 2013 ISPA Exposure Guide? This new digital version includes expanded content and interactive features such as videos, images and links. ISPA encourages you to review the 2013 Exposure Guide and click on the images and links to find additional information on all of ISPA's amazing exposure opportunities. LinkedInFacebookTwitterEmail this Story
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Hope never abandons you, you abandon it."
--George Weinberg,
American psychologist, writer and activist

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