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November 28, 2012
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All the news that's in the news about the airline industry

  Passenger Experience 
  • Pay for the seat you want on easyJet
    On Tuesday, easyJet began letting customers pay extra for extra legroom, seats toward the front of the plane and specific seats. This feature cites research that found 71% of passengers favor allocated seating for improved boarding. (U.K.) (11/27) LinkedInFacebookTwitterEmail this Story
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  Connectivity & Technology 
  • British Airways gives all-clear for nonstop IFE
    Starting Saturday, passengers on British Airways can tune into the in-flight entertainment system from the moment they board until they land. The move comes after the carrier conducted safety testing with the Civil Aviation Authority, which "went extremely well." (U.K.) (11/27) LinkedInFacebookTwitterEmail this Story
  • Carriers seek to add Wi-Fi to cockpits
    More airlines are seeking to give pilots the go-ahead to use Wi-Fi devices in the cockpit. Southwest Airlines "is hopeful" that its 737NGs will soon have Wi-Fi in the cockpit, Delta Air Lines is exploring tablet use, and American Airlines has been approved for use of electronic flight bags for pilots. APEX Editor's Blog (11/27) LinkedInFacebookTwitterEmail this Story
  • Denver airport introduces free global calling
    A new service at Denver International Airport has set up more than 200 phones to provide customers with unlimited free domestic phone calls and free international phone calls up to 10 minutes. The calls are ad-supported and each phone has a digital screen on which the ads appear. CNBC/Road Warrior blog (11/26) LinkedInFacebookTwitterEmail this Story
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  Airlines & Aircraft 
  • Other News
  Association News 
  • Job posting: General manager for marketing product management at Middle Eastern Airline
    A major Middle East-based airline with an international network operation seeks a general manager for marketing product management. The position will be based in Jeddah, Saudi Arabia. The candidate will be responsible for the following: designing and developing policies, processes and procedures; establishing a strategy for marketing and product management; managing day-to-day operations for ground products, on-board products and preparations, and customer experience surveys; and preparing budget proposals and relevant reports for implementation. The ideal candidate will have earned no less than a bachelor's degree in marketing or business administration and will have at least 12 years of related experience, of which at least six must be airline-related. To apply, please e-mail personal credentials. LinkedInFacebookTwitterEmail this Story
  • Job posting: Aviation technical sales manager at Inmarsat
    Inmarsat is recruiting for a key external-facing individual within the London-based Aviation team responsible for ensuring customers, partners and prospects have access to technical support and expertise to promote and grow Enterprise Aviation sales and to support solutions and business development initiatives at the Inmarsat partner and customer level. Apply here. LinkedInFacebookTwitterEmail this Story
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The foolish man seeks happiness in the distance; the wise grows it under his feet."
--James Oppenheim,
American poet, novelist and editor

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    Contact APEX
    Chris Peterson
    APEX Communications Specialist
    About APEX
    The Airline Passenger Experience Association (APEX) encompasses a network of businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience: from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and inflight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.

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