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January 30, 2013News for hotel and lodging professionals

  Front Desk 
  • Conventions industry showing signs of a rebound
    Improving attendance numbers and new investments in convention facilities seem to indicate that the conventions and trade-show industry has bounced back from the recession, this feature says. "Despite Sandy, despite the fiscal cliff, we saw attendance at conventions getting stronger last year," said AH&LA President and CEO Joe McInerney. Hotel Management online (1/29) LinkedInFacebookTwitterEmail this Story
  Business Update 
  • Other News
  Market Trends 
  • UNWTO: Emerging markets are driving global tourism growth
    International tourist arrivals reached 1.035 billion in 2012, rising 4% from the previous year, the UNWTO World Tourism Barometer shows. Tourism growth in emerging countries was 4.1% during 2012, overtaking advanced economies, which grew 3.6%. The group predicts growth of 3% to 4% in international tourist arrivals this year. TravelPulse (1/29) LinkedInFacebookTwitterEmail this Story
  • Local, fresh menu options are big dining trend
    Demand for fresher, healthier foods and expanded menu options beyond burgers and steaks are driving change in food and beverage offerings as hotels seek to keep guests in-house at mealtimes. A large percentage of attendees at the BITAC Food & Beverage East forum this week reported that guests are extremely or somewhat willing to try new menu items, a trend driving the additions of local dishes made from scratch with fresh ingredients and craft brews to many hotel menus. Hotel Interactive (1/28) LinkedInFacebookTwitterEmail this Story
  • Other News
  Spotlight on Technology 
  • GDS firms push for wider influence in hotel booking space
    Several firms in the global distribution systems industry have turned their focus toward boosting revenue in the lodging market as hotel booking volumes through GDSs continue to strengthen, this feature says. Improved content, user experience and aggregation capabilities are just some of the goals being pushed by a number of GDS companies. "The key benefit of a GDS for both the hotelier and the agent is essentially the reach of the marketplace and the aggregation of the widest selection of content into a single marketplace," said Shelly Terry, a vice president at Sabre Travel Network. (1/28) LinkedInFacebookTwitterEmail this Story
  Best Practices 
  • Column: To further boost online image, respond to positive feedback
    Responding to online praise simply makes sense for hotels as members of the hospitality industry, writes hospitality consultant Carla Caccavale. In addition, it provides an opportunity to build the hotel's image online. "We're in the hospitality business, and that means we have to be hospitable in person and online. Ignoring a glowing review is really no different than a staffer giving a guest the silent treatment in person," Caccavale writes. (free registration) (1/28) LinkedInFacebookTwitterEmail this Story
  • Mixed-use project proposed for Tempe, Ariz., site
    Site owners have submitted plans for a 3-million-square-foot mixed-use development within the Papago Park Center in Tempe, Ariz. Plans for the Grand at Papago Park Center include 600 hotel rooms, 7,000 square feet of retail space and 27,000 square feet of restaurant space. (1/28) LinkedInFacebookTwitterEmail this Story
  AH&LA News 
  • Recognize your Star employees
    AH&LA's 2013 Stars of the Industry Awards competition recognizes the industry's top employees, programs and lodging property achievement in 11 categories. The national deadline is Feb. 15, and there is no cost to enter. For more information on Stars of the Industry, the award categories, the nomination process and the list of 2012 winners, please visit LinkedInFacebookTwitterEmail this Story
  • Gain spa management know-how
    Spas are fast becoming an essential hotel amenity. Gain the targeted knowledge you need to understand and manage spa operations with spa management courses from the Educational Institute, developed in collaboration with the International SPA Association (ISPA). For more information, call 800-349-0299 or 407-999-8100. LinkedInFacebookTwitterEmail this Story
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Resentment is like taking poison and waiting for the other person to die."
--Malachy McCourt,
Irish-American actor, writer and politician

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