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December 26, 2012
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  Best Business Practices 
  • Embrace technology and employees to build a better 2013
    Businesses should embrace technology, restart their innovation efforts and invest in their employees, Paul Segre writes. Using the cloud and better analyzing data will be top technology trends for businesses next year, and companies can begin investing in themselves again as the economy recovers. Better training and coaching of employees can also improve business. "Motivated and engaged agents ultimately translate into superior experiences for the customer and by reducing attrition, dramatically lower training and recruiting expenses," Segre concludes. (12/20) LinkedInFacebookTwitterEmail this Story
  • Other News
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With the advent of big data, the amount of data and our ability to process it has increased exponentially. It's an environment perfectly suited for machine learning. So how can you make it part of your analytic infrastructure? This e-book highlights the capabilities of machine learning, and best practices you can implement to take full advantage of it. Download Here.
  Industry Insight 
  • The real problem and meaning behind health care costs
    The term "health care costs" can be confusing because it's used differently by different groups, but the main problem is that we're spending more without getting improved health, write Shannon Brownlee of the New America Foundation and the Dartmouth Institute for Health Policy and Clinical Practice; Joe Colucci of the New America Foundation's Health Policy Program; and Thom Walsh of the Dartmouth Center for Healthcare Delivery Science and the Dartmouth Institute for Health Policy and Clinical Practice. A large percentage of health care spending goes to services that are not necessary and may even harm people. The Atlantic online (12/22) LinkedInFacebookTwitterEmail this Story
  • Tech developments to keep tabs on next year
    Clients increasingly will demand mobile applications in 2013, experts say. Integrating technology, outsourcing specialized work and increasing social media activity are among other top technology trends for professionals in the new year, Joyce Hanson writes. AdvisorOne (12/19) LinkedInFacebookTwitterEmail this Story
  • Other News
  Market Trends 
  • AHIP study: Agents drive LTCI policy selection
    According to research from AHIP, customers most often cite agent recommendation and insurer reputation as the reason they chose a given long-term-care policy. People often buy to address multiple goals, and 1 in 3 people cite asset and estate protection as their primary motivation. The average age of people purchasing the policies dropped to 59 in 2010, and 74% of married clients buy one policy for each spouse, according to the AHIP data. National Underwriter Life & Health (12/24) LinkedInFacebookTwitterEmail this Story
  • Texas employers put money behind wellness
    Employers have the incentive and the power to change unhealthy behaviors among Americans, addressing health care costs in the process, writes Mitchell Schnurman. Dallas electric transmission company Oncor emphasizes wellness year-round by paying employees $100 each quarter for making three lifestyle improvements, such as eating more fruits and vegetables, going for a walk or spending quality time with their family. Baylor Health Care System, which also pays workers quarterly for participating in wellness programs, found its efforts saved $2.44 for every dollar spent. The Dallas Morning News (free content) (12/22) LinkedInFacebookTwitterEmail this Story
  Health Insurance Plan Company News 
  Vendor Company News 
  AHIP News 
  • Register now for AHIP’s March 2013 Exchange Conference
    As the focus on the logistics of Exchange implementation intensifies, attending AHIP’s Exchange Conference, March 14 and 15 in Washington, D.C., will be more important than ever. The program will cover immediate steps required, and mid- to long-term decisions necessary to successfully participate in Exchanges. Register by Dec. 31 and take advantage of special year-end pricing. LinkedInFacebookTwitterEmail this Story
  • Webinar: Preparing for an OCR Security Audit
    The HHS Office of Civil Rights has been focusing intense scrutiny on security practices and privacy protections relating to personal health information. Industry leaders will tell you why it’s important to prepare, review key issues the OCR will review and discuss common corrective actions in a webinar from 2:00p.m. to 3:30 p.m. ET on Jan. 10, 2013. Learn more and register. LinkedInFacebookTwitterEmail this Story
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Position Title Company Name Location
CAQH CORE Manager, Education, Outreach and Participant RelationsCouncil for Affordable Quality HealthcareWashington, DC
Data Analyst America's Health Insurance Plans Washington, DC
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