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February 6, 2013
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National Pulse 

5 positive ways to respond to negative comments.
Social media is a great way to connect with your customers, but what do you do when the conversation takes a negative turn? With 5 tips, you can learn how to positively respond and help direct the conversation. Read the article and learn the 5 ways to respond positively.

Agenda Items 
 
  • Brennan pick puts drones, targeted killings in the spotlight
    Read full story  
    Obama, Brennan/Reuters
    President Barack Obama's use of drone strikes and targeted killings to eliminate people designated as terrorists and security threats is in the spotlight as the Senate prepares to consider the nomination of John Brennan as CIA chief. Brennan, Obama's top counterterrorism adviser, has played a key role in shaping such policies, which don't normally get much scrutiny or open discussion. "He's had a profound impact on how the military does counterterrorism," says Daniel Benjamin, the State Department's former counterterrorism chief. The Washington Post (2/5) , The New York Times (tiered subscription model) (2/5) LinkedInFacebookTwitterEmail this Story

The ROI of Privacy with TRUSTe Solutions
Investment in a Data Privacy Management Platform can deliver significant, positive financial returns for corporate bottom lines. The "Total Economic Impact (TEI) of TRUSTe" Study explains how Forrester Analysts calculated a 151% ROI for TRUSTe customers. Download the study now.

Data Points 
  • Stiffing Uncle Sam at tax time
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    Source: Face the Facts USA
    More than 16 million individuals and businesses owed the IRS $373 billion in unpaid federal taxes in 2011. The IRS uses substantial resources to collect these debts, but admits it can't recover all the money. Face the Facts USA (2/5) LinkedInFacebookTwitterEmail this Story

The Conversation 
Daily Chuckle 
  • Scientists act on hunch, find royal remains in parking lot
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    Richard III/Reuters
    Scientists have found the remains of King Richard III, the infamous 15th century British monarch, buried beneath a supermarket parking lot. The use of ground-penetrating radar to unearth the hunchbacked Plantagenet is just the latest example of paparazzi intrusions on royal privacy, says Stephen Colbert. "I say fie, fie on you ruffians," he declares. Comedy Central (2/5) LinkedInFacebookTwitterEmail this Story

SmartQuote 
It's easier to run for office than to run the office."
--Thomas P. O'Neill, American politician and speaker of the House
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