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12 February 2013
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Global retail industry news

  Global Industry Watch 
  • Canadian contact lens retailer opens 1st physical shop
    Vancouver-based online contact lens retailer Coastal Contacts, which operates as ClearlyContacts.ca in Canada and Coastal.com in the US, has opened its first brick-and-mortar store, which it plans to use as a testing ground. "There’s only so much you can learn from surveys and focus groups," said marketing VP Aaron Magness. Canadian Business (08 Feb.) LinkedInFacebookTwitterEmail this Story
5 positive ways to respond to negative comments.
Social media is a great way to connect with your customers, but what do you do when the conversation takes a negative turn? With 5 tips, you can learn how to positively respond and help direct the conversation. Read the article and learn the 5 ways to respond positively.

  Retail in Europe 
 
A Retailer's Guide to 'Demand-Driven' (+Gartner Research)
Consumers today have access to endless input and decide in moments. Discover how the demand-driven supply chain responds quickly to changing consumer preferences and supports demand shaping, while pre-emptively positioning inventory. This has far-reaching impacts on the enterprise and supplier community, not to mention the top and bottom line.

  Retail in Asia 
 
  • UK's Argos launches online in China
    Argos has launched an e-commerce site in China as the result of a joint venture between UK-based parent Home Retail Group and Chinese electronics brand Haier. The new site sells a diverse array of products, including electronics, and visitors to Haier's site are now directed to the new Argos site. Retail Digital (12 Feb.) LinkedInFacebookTwitterEmail this Story
Transformational Journeys: Modern Business Planning
Harvard Business Review explores why CFO's and their finance organizations must adapt to the changing landscape of their markets and how big data, organizational collaboration, and new cloud-based planning and analysis technologies are driving successful change.
Click here to access the report.

  E-commerce Spotlight 
 
  • Online discounters challenge China's beauty market
    Websites including Taobao, Jumei.com and 360buy.com have been grabbing an increasingly bigger share of China's $24 billion cosmetics market, taking a toll on rivals including Avon. Sephora, which recently closed some stores in China, is gearing to roll out a revamped e-commerce site there this year. The Wall Street Journal (10 Feb.) LinkedInFacebookTwitterEmail this Story
The ROI of Privacy with TRUSTe Solutions
Investment in a Data Privacy Management Platform can deliver significant, positive financial returns for corporate bottom lines. The "Total Economic Impact (TEI) of TRUSTe" Study explains how Forrester Analysts calculated a 151% ROI for TRUSTe customers. Download the study now.

  Technology Solutions 
 
  • Startup to debut one-click payment app
    A UK-based startup called Paddle plans to launch a mobile application in the next few weeks it says will make paying for online purchases easier and safer. Users would store their payment information in the app, and online retailers would add a payment button that links to a QR code shoppers would scan at checkout. Online retailer My Wardrobe has signed up for the service, and Marks & Spencer plans to test it in-house, said Paddle founder Ed Lea. Pocket-Lint.com (U.K.) (08 Feb.) LinkedInFacebookTwitterEmail this Story
Build Your Own Marketing Cloud
Learn how Tealium® solutions can help seamlessly manage and connect your siloed digital marketing applications and data. Leverage our more than 700+ turnkey vendor and partner integrations to help reduce marketing complexity and drive more personalized customer interactions across all digital touch points. Free Guidebook

  Spotlight on Grocery 
  • Horsemeat scandal may head to the courts
    European consumers who bought beef products that turned out to contain horse meat and the brands that supplied them are likely to begin filing lawsuits this week. Findus subsidiaries in the UK, France and Sweden said they're gearing up to sue suppliers that provided the meat, the company said over the weekend. The Guardian (London) (11 Feb.), The Grocer (U.K.) (10 Feb.) LinkedInFacebookTwitterEmail this Story
  • Are digital shelf tags next?
    A typical supermarket changes the price of about 10,000 items each week, a daunting challenge for workers tasked with making sure the shelf price matches with what's in the computer. San Jose, Calif.-based Altierre has spent a decade developing the technology to power digital shelf tags that change with the computer. The New York Times (tiered subscription model) (09 Feb.) LinkedInFacebookTwitterEmail this Story
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  NRF News 
  • US retail container imports to rise 8.5% in February
    The nation's major retail container ports should see a steady rise in traffic this month despite unresolved labor contracts on both coasts. According to the monthly Global Port Tracker report by NRF and Hackett Associates, major US retail container ports are expected to show an increase of more than 8% from the same month last year, with retailers keeping a close watch on a new East Coast-Gulf Coast contract that is awaiting ratification and a contract at the ports of Los Angeles and Long Beach that was rejected last week. Read more. LinkedInFacebookTwitterEmail this Story
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  SmartQuote 
We spend our time searching for security and hate it when we get it."
--John Steinbeck,
American author


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