| June 19, 2012 |
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- The limits of human judgment
Carnegie Mellon professor Baruch Fischhoff offers a three-step scientific approach to analyzing risk: constant evaluation, creating hospitable organizations and understanding human limitations. “Leaders need to understand complex, uncertain dynamic environments well enough to anticipate how initiatives will fare,” he writes. Harvard Business Review online/HBR Blog Network
(6/15)      
- 3 keys to holding an effective meeting
Companies reap lasting rewards if they hold effective meetings, and they suffer corresponding performance penalties if they hold ineffective ones, researchers say. To ensure your company's meetings stay on track, communicate in a focused way, stick to a fixed agenda and ensure workers are proactive about turning talk into performance. Strategy+Business online (free registration)
(5/18)
- Fighting back after the blow of a "no decision"
Research has found that more deals are resulting in customers failing to make any decision. You can help to avoid these "no decisions" in a number of ways, such as by talking to your customers and by re-evaluating your sales process. "The prospect has got to see they're going to get a return on investment from your product, or you're going to end up with the dreaded 'no decision,' " said Jim Dickie of CSO Insights. B2B Lead Generation Blog
(6/18)
- Modernize your company's sales funnel
It's important to target prospects who are likely to become advocates for your brand, writes Kent Lewis of Anvil Media. Companies should assess their current marketing efforts and compare their efficacy with that of their competitors. You should set goals for your company and schedule audits to make sure you are headed in the right direction, he writes. iMedia Connection
(6/19)
- Poll: 75% of Americans worry another recession coming
Three-quarters of Americans are worried the U.S. is headed toward another recession, says a new poll by The Hill. Still, respondents remained split over which presidential candidate has the right plan for economic health, the poll finds. The Hill
(6/18)
- Airports are becoming more passenger-centric, report says
Amadeus has published a report on the future of airports, "Reinventing the Airport Ecosystem." Mobile and other technologies are making airports more passenger-centric, the report says. Notable trends include a shift in booking power from third-parties toward the passenger, the rise of passenger access to global distribution systems and the growth of phone-based "arrival marketing." TravelMarketReport.com
(6/18)
- Mom accidentally tosses her son's life savings
A mother who recycled an old computer didn't realize that her son's life savings -- more than $300 -- was hidden in the machine. "I was hiding it from my sister Drew, I can't exactly trust her," said the boy. His mother found out where the computer had been taken, and a worker at the recycling plant found the money. MSNBC/WNBC-TV (New York)
(6/18)
 | Sales training used to advise finding that one critical decision maker who will make the final decision. That person doesn't exist anymore."
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