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October 16, 2012
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Spa industry news

  Spa Spotlight 
  • 4 factors in spa greatness
    Creativity and constant, disciplined attention to detail are two essential ingredients in a great company, says author Jim Collins, speaker at the ISPA 2012 Conference in Orlando. Also key, he says, are "productive paranoia" -- using fear to inspire hard work -- and making the most of lucky events. The Georgetown Dish (Washington, D.C.) (10/15) LinkedInFacebookTwitterEmail this Story
  • Pa. day spa takes on new name, new focus
    Les Jardins spa in Trappe, Pa., has now become Eden Day Spa and Salon, and owner Jolinda Kusy said the spa, which is located in a Victorian home, is celebrating its 10th year in business with a new burst of energy reflected in its name change. "It was time to change it, as part of our natural evolution," said Kusy. "It's a new company altogether, a whole new venture." The Times Herald (Norristown, Pa.) (10/15) LinkedInFacebookTwitterEmail this Story
  Retail Rundown 
  • Holiday spending outlook bright
    Americans expect to spend about $500 on Christmas and other holiday gifts this year, a new survey found, an outlook that is stronger than last year's. The survey found the top two gift choices this year are gift cards and clothing. Drug Store News (10/15) LinkedInFacebookTwitterEmail this Story
  Hospitality Trends 
  • 6 properties join Healing Hotels brand
    Healing Hotels of the World has added six properties to its roster: Raffles Paris and Singapore sites, the Park Hyatt Dubai, the Metropolitan in London, Aqua Wellness Resort in Nicaragua, and the Park Hotel Borjomi in Georgia. Co-founder Anne Biging says the company is experiencing 30% growth annually. TravelPulse (10/14) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • Small business startups: Top money tips
    Keep a side source of cash going as your business gets started. Plan ahead for paying taxes and buying health insurance. And make sure you eliminate high-interest debt as quickly as possible. Those are among small business owner Michal Cheney's top financial tips for entrepreneurs. Another: Shop carefully for insurance for your new company. U.S. News & World Report/My Money blog (10/15) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • Keep your marketing messages from crossing the spam line
    An e-mail list is a big responsibility because people don't give their addresses to just anyone, Kate Kiefer Lee writes. When you're using your list to communicate with your customers, it's important to make your e-mail blasts easy for busy customers to scan quickly, and to read up on industry rules and guidelines to ensure you don't inadvertently start spamming people. Forbes (10/15) LinkedInFacebookTwitterEmail this Story
  Finance and Economics 
  Water Cooler 
  • Why are strawberries red? And other Oxford-level queries
    Applicants to Oxford University face some intriguing puzzles when they interview, among them open-ended questions designed to "push students to think," Mike Nicholson, director of undergraduate admissions at Oxford. Among the questions students have faced are "Why do animals have stripes?" "Why are strawberries red?" and "Does poetry have to be hard?" The Times of India/The Independent (10/14) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
  • Let the bidding wars begin
    The ISPA Foundation Live Auction takes place tonight at the 2012 ISPA Conference & Expo from 5 to 6:30 and the Silent Auction closes at 6:30. If you're not able to attend, be sure to send your shopping list with one of your friends. View the full list of amazing donations. LinkedInFacebookTwitterEmail this Story
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It is only in sorrow bad weather masters us; in joy we face the storm and defy it."
--Amelia Barr,
British novelist

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