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February 11, 2013
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News for luxury hospitality professionals

  • Filling the gaps in financing a hotel
    Hotel developers who need gap financing should explore these options, this feature says. Borrowing from someone with cash available in his or her retirement account may be an option, as is offering junior lenders a secondary debt position with a higher interest rate than your first mortgage. Developers can also offer equity in the business to investors or facilitate a sale-leaseback of the building or land. Hotel Management online (2/8) LinkedInFacebookTwitterEmail this Story
  The Concierge Desk 
  • Hotels welcome surge of travelers from China
    Marriott's Li Yu, Hilton Huanying and Starwood Personalized Travel are a few programs that luxury hoteliers have developed to cater to Chinese guests. This article explores how each of these programs appeals to the growing number of travelers from China to the U.S. Hotel Interactive (2/8) LinkedInFacebookTwitterEmail this Story
  • Zagat guide rates top restaurants for service
    Zagat released a new guide Monday rating the top restaurants for service in 25 major cities, a tome that aims to take the guesswork out of picking an eatery that best caters to its guests. "Good servers will make you feel welcome -- even on your first visit to a restaurant -- and help ensure that a meal from start to finish goes off without a hitch," said co-chairman Tim Zagat. USA Today (2/10) LinkedInFacebookTwitterEmail this Story
  • Scent is an important aspect of a hotel stay
    Hoteliers focus on design and service, but paying attention to scent is just as important to appeal to guests, this feature says. "Marketers have even coined the expressions 'ambient scenting,' 'scent branding' or 'scent marketing' to denote this type of mood-enhancing (or subtracting if you're not careful) effect," writes Larry Mogelonsky. (2/7) LinkedInFacebookTwitterEmail this Story
  • Tuneups at UK garage-turned-spa
    The Garage, once a U.K. car repair shop and gas station, is now a haven for spa-goers who need maintenance for body and soul. With hot tubs, salt therapy and other treatments branded as a "car wash" or "body shop" experiences, the spa celebrates its early-auto heritage. The Guardian (London) (2/9) LinkedInFacebookTwitterEmail this Story
  • Other News
  Hospitality Trends and Technology 
  • U.S. travel exports exceeded overall growth pace in 2012, group says
    The U.S. Travel Association reports that travel exports rose 10% in 2012, compared with 4% overall growth by U.S. exports. "The last time travel exports grew this much faster than overall U.S. exports was in 1990," said David Huether of the U.S. Travel Association. The growth also marks the third consecutive year of double-digit export growth by the travel industry. TravelPulse (2/10) LinkedInFacebookTwitterEmail this Story
  • Return of Wall Street travel extravagance is unlikely, expert says
    An increased awareness over public perception will likely prevent the financial-services sector from raising travel spending despite market performance coming close to peak levels reached in 2008, says Bjorn Hanson, divisional dean of New York University's Preston Robert Tisch Center for Hospitality, Tourism and Sports Management. "Attitudes are different -- both public attitudes toward Wall Street but even attitudes on Wall Street about wanting to avoid the appearance of excess," Hanson said. USA Today/Hotel Check-in blog (2/8) LinkedInFacebookTwitterEmail this Story
  • Where does your hotel fit in with Google Hotel Finder?
    Google Hotel Finder lets users explore a neighborhood around a hotel and find hotels based on price, amenities, brand and ratings. "By integrating itself into all stages of the travel lifecycle (dreaming, planning, booking, experiencing and sharing), Google can also offset some of lost search revenue due to perceived competition by offering new ways of engaging with customers," writes Jena Tesse Fox. Hotel Management online (2/7) LinkedInFacebookTwitterEmail this Story
  • Other News
  Spotlight on Development 
  International Update 
  • Part of Hong Kong's new cruise port is set for June opening
    The first half of a $1 billion cruise ship terminal in Hong Kong will open in June, and many say it will reshape the city as a cruise destination. The terminal will include five passenger bridges and 100 check-in stations. Its customs facilities will be able to process about 3,000 travelers per hour. Travel Weekly (2/8) LinkedInFacebookTwitterEmail this Story
  • Other News
  Luxury Hoteliers News 
  • Dare to exercise this powerful skill
    Here's a leadership skill you probably haven't thought of, but if mastered, could put you in the lead. LinkedInFacebookTwitterEmail this Story
  • Has "foodstagramming" gotten out of control?
    How are chefs and restaurant owners dealing with snap-happy patrons taking pics of their dishes to share online? Ban photos altogether, or just flash photography? Provide customers with digital pics of their meal -- or take them to the kitchen and assist them with the shoot? Read more here. LinkedInFacebookTwitterEmail this Story
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The only man I know who behaves sensibly is my tailor; he takes my measurements anew each time he sees me. ... The rest go on with their old measurements and expect me to fit them."
--George Bernard Shaw,
Irish playwright

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