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January 18, 2013
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Spa industry news

  Spa Spotlight 
  • Spa treatments become more male-friendly
    An increasing number of resorts are offering spa treatments to help men take care of their bodies and alleviate stress, including Ontario's Claramount Inn & Spa, which offers Happy Beer feet pedicure soaks that use micro-brews to moisturize skin, and New York City's The Spa @ Eventi, at which male guests can enjoy Man About Town facials that help soothe razor burn. The Gazette (Montreal) (tiered subscription model) (1/18) LinkedInFacebookTwitterEmail this Story
  • Four Seasons spa in Ariz. now offers treatment add-ons
    Spa at Four Seasons Resort Scottsdale at Troon North has introduced add-on services to massage and facial offerings. "The Spa Enhancements menu makes it easy to address a specific area with a series of cost-effective, simple treatments that increase the effectiveness and relaxation of any standard facial or massage," said spa director Lia Rowland. (1/17) LinkedInFacebookTwitterEmail this Story
  Retail Rundown 
  • 4 ways to help bring haircare into your spa business
    Consumers who invest in spa treatments are more likely to also invest in haircare, which came in at number 25 on Nielsen’s Top 100 Retail Product Categories list and brought in almost $8 billion in product sales last year. Before making haircare an option at your spa facilities, be sure to determine how the hair products relate to the rest of your products, which haircare products are right for your business, how you will sell the products in addition to your other services and how you will incorporate them into your existing retail space. DAYSPA magazine (1/2013) LinkedInFacebookTwitterEmail this Story
  Hospitality Trends 
  • Luxury market must focus on up-for-anything millennials
    Luxury marketers are eyeing the millennial demographic as key spenders who are open to travel and value engagement. "The situation is that baby boomers are moving off the stage as the leaders in luxury consumption, as Gen X and Gen Y are moving into their luxury consumption years," said Milton Pedraza, CEO of the Luxury Institute in New York. Luxury Daily (1/17) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • How to hire creative employees
    If you are looking to hire creative employees, you should look for candidates who are different and have experience with international travel and diversity, an original sense of humor and a rebellious side, author Jeffrey Baumgartner writes. (Sweden) (1/16) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • How to avoid the sticky customer trap
    Once businesses win customers, they often fall into the sticky customer trap, in which growing revenues cause complacency and decreasing customer value, write Karl Stark and Bill Stewart, managing directors of strategic advisory firm Avondale. To avoid the sticky customer trap, businesses should continually measure the leading indicators of customer value, including quality and timeliness, they write. Inc. online (free registration) (1/17) LinkedInFacebookTwitterEmail this Story
  Finance and Economics 
  Water Cooler 
  • Fitness trends to look out for in 2013
    Fitness fanatics can expect to see more small-group classes and personal training, workplace wellness programs and workout options for baby boomers and seniors in 2013, according to an American Council on Exercise survey. "Additionally, there is a growing trend toward 'no-frills' exercise like high-intensity and interval workout options, along with yoga, that will take precedence in 2013," the group said in a news release. The Courier-Journal (Louisville, Ky.) (tiered subscription model) (1/10) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
  • The Snapshot Survey is hitting 50!
    ISPA members can help celebrate the 50th Snapshot Survey. Just complete this month’s survey which includes quarterly performance and ISPA member satisfaction questions and you’ll be entered to win fun prizes! In addition, participants will receive the results report on Friday, Feb. 1. Log in to the ISPA Snapshot Survey Portal and complete the survey today for your chance to win! LinkedInFacebookTwitterEmail this Story
  • Calling all speakers
    You can be a part of THE spa event of the year by applying to speak during a Professional Development Session at the 2013 ISPA Conference & Expo. The annual event brings spa industry professionals from all over the world together for more than 30 hours of education, networking and the chance to connect with the hottest spa product companies. This year's event will take place Oct. 21 to 23 at Mandalay Bay Resort & Casino in Las Vegas. Apply today for a chance to share your expertise with the spa industry. LinkedInFacebookTwitterEmail this Story
Learn more about ISPA ->About ISPA  |  Events  |  Join ISPA  |  Education & Resources  |  Contact Us

If I had my life to live over, I would perhaps have more actual troubles but I'd have fewer imaginary ones."
--Don Herold,
American humorist, writer and cartoonist

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