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March 21, 2013
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  Best Business Practices 
  • Key characteristics of an effective strategy
    One prerequisite for creating a successful strategy for your business is to set specific goals, Geoffrey James writes. "You can't manage what you can't measure. If your goals are vague, you have no idea whether your tactics are achieving them," he writes. In addition, your goals must be attainable and you must develop a plan for achieving them, he writes. Inc. online (free registration)/Sales Source blog (3/19) LinkedInFacebookTwitterEmail this Story
  • Fix your sales culture to prevent top reps from jumping ship
    When a talented employee leaves your organization, it's often because he or she is dissatisfied with the sales culture, writes Dan Perry. Uncover problems in the sales force by having informal conversations with representatives, analyzing major changes in the organization and evaluating the performance of sales managers, he writes. You should offer top-performing representatives the opportunity to help solve cultural problems before those issues affect retention. Sales Benchmark Index/Sales & Marketing Effectiveness Blog (3/18) LinkedInFacebookTwitterEmail this Story
  • Other News
  Industry Insight 
  • Some states decline to enforce ACA insurer rules
    Florida, Missouri, Oklahoma and Wyoming are among the states that will not enforce Affordable Care Act regulations regarding insurers, such as requiring insurers to accept all applicants and forbidding them from charging more based on gender. HHS has few state resources and little experience enforcing health insurance rules, experts say. Kaiser Health News/Capsules blog (3/19) LinkedInFacebookTwitterEmail this Story
  • Other News
  Market Trends 
  • Public needs more education on ACA, exchanges, poll finds
    Poll results from the Kaiser Family Foundation indicate 67% of uninsured Americans below 65 years old and 57% of the entire population still claim to not have enough information or understanding about the Affordable Care Act. Among respondents, 48% still do not know the status of their state's insurance exchange and 78% are unaware of their state's plans on Medicaid expansion. The poll also shows that many have mistaken beliefs about what's included in the law, as 57% falsely believe the ACA has a public option. Kaiser Health News/Capsules blog (3/20) LinkedInFacebookTwitterEmail this Story
  • Other News
  Health Insurance Plan Company News 
  Vendor Company News 
  AHIP News 
  • Expand your conference experience
    AHIP is developing a new mobile app. Whether you’re registered for an AHIP conference or considering attending a future program, you’ll want to download the app to access conference agendas, AHIP resources, course information and so much more. You’ll greatly benefit from the app’s capabilities before and during Institute 2013, June 12 to 14 in Las Vegas, Nev., so keep an eye on the conference website for details. LinkedInFacebookTwitterEmail this Story
  • Keep up with AHIP news—follow @AHIPEducation on Twitter
    Follow @AHIPEducation on Twitter for updates related to AHIP’s various educational offerings, including conference news, upcoming webinars and the latest online health insurance courses. View our profile. LinkedInFacebookTwitterEmail this Story
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CAQH CORE Manager, Education, Outreach and Participant RelationsCouncil for Affordable Quality HealthcareWashington, DC
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--Henrik Ibsen,
Norwegian playwright

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