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March 27, 2013News for travel agents

  Business and Industry Watch 
  • Princess Cruises' newest ship is floated out of Italian dock
    Princess Cruises held a ceremony to celebrate the unveiling of its newest vessel, the 3,560-passenger Regal Princess, as it was floated out of its construction dock in Italy. The ship is expected to enter service next year, when it will begin its Mediterranean cruises. Travel Weekly (3/26) LinkedInFacebookTwitterEmail this Story
  • Other News
  Trends and Technology 
  • Emerging markets show rising demand for luxury travel
    Demand for luxury travel is going up in emerging markets such as Brazil, Russia and China, Small Luxury Hotels of the World reports. "We hope and expect this growth to continue through 2013 and beyond," said SLH CEO Paul Kerr. "In addition, tech gurus hyped 2012 as the year of the mobile boom, and our latest figures certainly highlight this growing trend." TravelPulse (3/25) LinkedInFacebookTwitterEmail this Story
  • Airports offer more amenities for travelers
    Airports in Europe and Asia offer such amenities as medical clinics, pharmacies and even dry cleaners for travelers. "Functionality was once the leading decision point in design, but now the traveler's ease and experience are among an airport's key priorities," said Jonathan Massey, a principal with the airport design firm Corgan Associates. The New York Times (tiered subscription model) (3/25) LinkedInFacebookTwitterEmail this Story
  • Other News
  Consumer Travel News 
  • Maine's casual pace lifts the stress away
    Travelers looking to wind down may head for Rockland and Camden, Maine, where the coastal views encourage relaxation and a more casual pace of activities. Visitors can hike the lush forests embracing the coastline or meander through the country roads on a scooter or a bicycle. Pittsburgh Post-Gazette (3/24) LinkedInFacebookTwitterEmail this Story
  Regulatory and Legislative 
  • Mica: TSA should not conduct airport screenings
    Rep. John Mica, R-Fla., said he plans to introduce legislation that would require airport screenings to be performed by private firms. Mica said the Transportation Security Administration should be in an oversight role, rather than conducting airport screenings. "TSA should be a security and intelligence agency," he said. Bloomberg (3/26) LinkedInFacebookTwitterEmail this Story
  Best Practices 
  • Column: Positioning strengthens a travel brand's marketing power
    Travel agents need to produce a well-designed value proposition that underlines their agency's brand image and positions their company accurately in the market, Richard Earls writes. Most importantly, the value proposition must go beyond the factor of price. "Put simply -- why would someone purchase your services, especially when Travelocity has the same travel products for less?" Earls writes. Travel Research Online (3/25) LinkedInFacebookTwitterEmail this Story
  Small-Business Strategies 
  • 4 rules of customer loyalty
    To earn your customer's loyalty, you must offer a unique service that shows your customer you understand his or her business and then continue to add value with each interaction, writes Geoffrey James. Perhaps the best way to secure a customer's loyalty is to send that customer new business. Inc. online (free registration)/Sales Source blog (3/25) LinkedInFacebookTwitterEmail this Story
  ASTA Spotlight 
  • News release: Minnesota governor drops sales tax expansion proposal
    ASTA is praising its Minnesota members for their grassroots efforts in the wake of Gov. Mark Dayton's recent decision to abandon his proposed expansion of the state sales tax to cover service industries, including travel. ASTA members testified at legislative hearings and applied pressure to legislators through phone calls, face-to-face conversations and e-mails, including more than 900 advocacy messages sent through ASTA's online grassroots site. Read the full release. LinkedInFacebookTwitterEmail this Story
  • ASTA member efforts thwart Virginia sales, occupancy tax bills
    Thanks to a multifaceted grassroots campaign by ASTA and its members in Virginia, travel professionals were able to influence several bills pending in the General Assembly that would impact the travel industry. The strong response included nearly 200 advocacy messages to legislators before the Assembly's Feb. 23 adjournment. Read the full release. LinkedInFacebookTwitterEmail this Story
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To know oneself, one should assert oneself."
--Albert Camus,
French author, journalist and philosopher

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