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February 13, 2013
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Spa industry news

  Spa Spotlight 
  • 100 Fountain Spa most popular in Canada
    100 Fountain Spa of Ontario earned the highest spot in Spas of America's 2012 Top 50 Canada Spas ranking based on unique website visits throughout the year. In second place was Grotto Spa in British Columbia, which had the highest overall number of spas in the ranking with 21 establishments. Drift Spa came in third, also in British Columbia. (2/12) LinkedInFacebookTwitterEmail this Story
  • Flotation tank draws crowds at Calif. spa
    The newly opened Renew day spa in Chico, Calif., offers a state-of-the-art flotation tank that has proven popular with clients ranging from athletes looking to speed up recovery to people looking for insomnia and stress relief. The tank contains a shallow water bath with 1,000 pounds of epsom salt dissolved in it that is then heated to body temperature so the client experiences a sense of being weightless. KHSL-TV (Chico, Calif.)/ (2/12) LinkedInFacebookTwitterEmail this Story
  • Rachel Zoe to launch Manhattan hair salon
    Celebrity stylist Rachel Zoe will open a new 2,600-square-foot blowout and hairstyle salon in Manhattan's Chelsea neighborhood on Valentine's Day. The salon, called DreamDry, will offer each arriving client an iPad for use throughout the visit to browse styles and later checkout from the salon chair. Blowouts will cost $40 while hairstyles will run $20 to $30. The New York Times (tiered subscription model) (2/12) LinkedInFacebookTwitterEmail this Story
Breath Pedi-Lounge
Allows client to remain in one chair during & after pedicure with three adjustable positions
Top size 27"x68", Camel vinyl — 1 1/2" foam & Wenge veneer, Adjustable head and two-piece foot cushions, Easy pedicure-bowl access (18.5" sold separately), Weight capacity 450 lbs. /chair weight 73 lbs.
Retail Price is $1,495.00. Visit
  Retail Rundown 
  • Simple glamour shines in 2013 Grammy hairstyles
    Chic updos and simple yet glamorous loose locks were the most popular hairstyles at the 2013 Grammys. Songstress Taylor Swift opted for a braided updo while stars such as Rihanna, Katy Perry and Jessica Biel wore their hair loose for a natural look. Singer Beyonce also opted for a simple look with a straight and sleek ponytail. (2/11) LinkedInFacebookTwitterEmail this Story
  • Bee venom making a comeback in skin care
    Bee venom is returning to popularity as part of skin care treatment with the launch of lines from U.K.-based Rodial and New Zealand-based Manuka Doctor that are centered around the ingredient. Bee venom causes skin to react as though it has been lightly stung and to stimulate collagen production in the area where it is applied. The ingredient was popular in Europe a decade ago but fell off the radar. (2/12) LinkedInFacebookTwitterEmail this Story
  Hospitality Trends 
  • Hotel industry is building up confidence, Gettys CEO says
    Roger Hill, chairman and CEO of design firm Gettys, says the hotel industry is regaining its confidence as it continues to move past the effects of the economic downturn. "A lot of people are reflecting on (lessons learned from the downturn), and there is some more diligent underwriting processes that are being put into transactions. That will keep an appropriate lid on new supply. That will make this next leg of the recovery that much stronger and lengthier," Hill said. (2/12) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • 4 tips to build a stronger team
    A quick verbal or e-mail salutation every morning with team members is a simple but powerful way to foster engagement, writes CEO Deborah Sweeney. She also recommends sending out online articles with tips that team members might appreciate, remembering to send thank-you notes and checking in often with newer partners to gauge satisfaction. (2/12) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • Neglected customers often turn elsewhere
    An average business loses approximately 20% of its clients each year by neglecting customer relationships, according to data compiled by customer experience consultants 360Connext. Fifty percent of customers will give a business only a week to address a problem before turning elsewhere, while a business has only a 20% to 40% chance of winning back that customer. MarketingProfs (2/12) LinkedInFacebookTwitterEmail this Story
  Water Cooler 
  • Stress responses may be hard-wired
    Researchers are finding that people who frequently overreact to stress may be psychologically wired to do so, this feature says. Recognizing this wiring can be a first step for people looking to better manage their responses to problems, doctors note. "Understanding that different people are programmed to react differently to stress can help individuals understand their own behavior and manage their health, relationships and decisions," said University of Arizona professor of family and consumer sciences Bruce J. Ellis. The Wall Street Journal (2/12) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
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Several excuses are always less convincing than one."
--Aldous Huxley,
British author

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