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December 26, 2012
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Spa industry news

  Spa Spotlight 
  • Spa Augustine offers luxury and a beer to finish it off
    Nestled inside three renovated 13th century monastery buildings, Spa Augustine in Prague offers aromatherapy, manicures, sauna and steam rooms as well as in-room treatments. Other services include the "Surrender" massage and a body scrub using a beer scrub, and even some beer to drink afterward. The Huffington Post (12/24) LinkedInFacebookTwitterEmail this Story
  • Bangkok's Anantara Spa blends new and old
    The Anantara Bangkok Riverside Resort & Spa in Thailand blends ancient rituals and modern accommodations. The signature Bua Luang treatment package uses rice and honey milk to rejuvenate skin and includes a full body massage and facial. The resort also features boat rides on the Chao Phraya and a deli and bakery. Bangkok Post (Thailand) (12/26) LinkedInFacebookTwitterEmail this Story
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Today's knowledge-hungry consumers often know as much about a product as the people trying to sell it. So what's your sales edge? Learning to build stronger relationships with your clients. Read the featured article.

  Retail Rundown 
  • Plaits expected to be top hair trend for 2013
    Plaits will be popular in 2013 because they are a quick and easy way to enhance hairstyles, according to X Factor stylist Jamie Stevens. "They're great as it's an easy way to jazz up a hairstyle and they're so versatile with so many different types of textures and placement that can look young, edgy, classic or romantic," Stevens said. Yahoo (12/21) LinkedInFacebookTwitterEmail this Story
  • Big brows, low-brow hair top 2012 beauty trends
    Natural beauty products, big eyebrows and low-maintenance hairstyles were the big beauty trends in 2012, according to this article. Tangerine and coral were the top colors for lipstick and nail polish. Speaking of nails, textured manicures were all the rage. "This year one of the biggest trends has been the caviar manicure –- like Ciate. These are actually small caviar-like beads that you pour over the polish. While not very long lasting, they definitely make a statement," according to Preen.com. The Inquisitr (12/21) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • Employee gifts that keep giving all year long
    You can help your employees to reach their potential by giving them some autonomy and some flexible work options, writes Rieva Lesonsky of GrowBiz Media. "Being able to work at home, work remotely or work flexible hours are top perks employees desire," she writes. It's also a good idea to offer employees opportunities to develop their skills, she notes. SCORE Small Business Success Blog (12/25) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • 7 ways to offer superior customer service
    You can offer top-notch customer service by hiring employees who care about their work and treating each customer as an individual, writes Susan Payton, drawing on advice from the book "High Tech, High Touch Customer Service" by Micah Solomon. It's also important to offer a little something extra and to continuously look for ways to improve your service. Small Business Trends (12/21) LinkedInFacebookTwitterEmail this Story
  Water Cooler 
  • Americans long for vacation but critical of time off
    American workers want more time off, but most are afraid to take their vacation days for fear of losing their job or looking lazy, according to a new study. Another survey found 23% of workers feel others judge them when they take time off, and nearly 30% say they get upset when co-workers take time off. Australians don't seem to have such hang-ups, taking an average of 30 days off a year. WDIV-TV (Detroit) (12/24) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
  • Did you know?
    On average, spas offer seven different types of massage treatments. You can find more spa industry facts like this in the ISPA 2012 U.S. Spa Industry Study. LinkedInFacebookTwitterEmail this Story
Learn more about ISPA ->About ISPA  |  Events  |  Join ISPA  |  Education & Resources  |  Contact Us

  SmartQuote 
Never get so fascinated by the extraordinary that you forget the ordinary."
--Magdalen Nabb,
British author


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