Reading this on a mobile device? Try our optimized mobile version here: http://r.smartbrief.com/resp/dYjnCfbwocePxeoNkgae

October 31, 2012News for the retail industry

  Top Story 
 
  • Sam's Club CEO talks growth plans
    Looking to her first holiday season as CEO of Sam's Club, Rosalind Brewer said the membership warehouse is taking steps including adding brands and offering a new membership that gives rebates based on purchases. She also said health and wellness is "one of the fastest-growing categories for us," and said pharmacists are encouraged to talk with members about prescriptions as well as other products, such as nutritional supplements. The Wall Street Journal (10/30) LinkedInFacebookTwitterEmail this Story
Unifying Multi-Channel Communications
In today's over-messaged world, it's not about sending more messages. It's about sending the most relevant messages to the right customers in the best ways possible. Join our webinar Effective Strategies for Unifying Multi-Channel Communications to learn how to present a unified voice across all channels to improve your customer's experience.
  Industry Watch 
  • Retailers aid in post-Sandy relief
    East Coast retailers have stepped up their community efforts in the wake of Superstorm Sandy. Wal-Mart has been assisting state agencies with their operations, while Walgreens is collaborating with the Red Cross. Home Depot is preparing to send Team Depot, its volunteer force, out to respond to local needs. Other stores that don't carry essentials, meanwhile, are trying to get back on their feet, and "will certainly see a difference in their October and even early November sales," a National Retail Federation spokesperson told Marketing Daily. MediaPost Communications/Marketing Daily (10/30) LinkedInFacebookTwitterEmail this Story
  • Retailers welcome back consumers after Sandy: Consumers in the Northeast and Mid-Atlantic started venturing out to stores and restaurants again on Tuesday as Superstorm Sandy's dangers subsided -- and storm-related items were in high demand. Retailers including Sears and Ace Hardware are sending trucks and trailers packed with generators, sump pumps, flashlights, vacuums and other supplies to their eastern locations. USA Today (10/30) LinkedInFacebookTwitterEmail this Story
  • Seasonal retail is a year-round job
    The seasonal stores that pop up around Halloween and Christmas each year seem to be active for only a few months before they close down again, but their owners generally work all year to choose the merchandise and prepare the stores. "Ideally, you start in January and spend the rest of the year getting ready," said Beth Tom, who runs Santa's Wrap, a recently opened Christmas store in Henderson, Nev., with husband, Dave Kimler. VegasInc.com (Las Vegas) (10/31) LinkedInFacebookTwitterEmail this Story
  • Other News
  Retail Trends 
  • Luxury brands tweet support in Sandy-affected areas
    Luxury retailers have turned their Twitter accounts into news feeds to share Sandy-related updates and safety concerns with consumers, along with messages about store closings and re-openings. Bergdorf Goodman, for example, tweeted New York City service announcements on Monday and Tuesday, while Neiman Marcus and Nordstrom urged consumers to stay safe. Luxury Daily (10/31) LinkedInFacebookTwitterEmail this Story
  Retail Technology 
  • How to building a holiday shopping app
    Companies looking to cut tech costs but still build an app to help customers with holiday shopping should take advantage of existing platforms, writes Amy Gahran. MobiCart can help build a mobile shopping cart, RunRev Live Code can aid non-coders in developing software, MobileApp Loader provides templates for both Andriod and iOS apps, App Express offers a plethora of perks, and the App Builder offers a template for retailers and other types of businesses. Entrepreneur online (10/30) LinkedInFacebookTwitterEmail this Story
  Main Street 
  • Zappos' rules of employee engagement
    Zappos aims to promote productivity, communication and creativity among its workforce in five ways, including allowing employees to be their authentic selves, letting employees find their passion at work and giving employees the tools they need to make customer service decisions, writes Mig Pascual, a content developer for Zappos Insights. "Empowering employees makes it feasible to scale the business to provide the highest level of service." U.S. News & World Report/On Careers blog (10/30) LinkedInFacebookTwitterEmail this Story
  NRF News 
  • Looking for holiday trend information? Look no further.
    NRF's 2012 Holiday Headquarters is officially open, offering retailers a fresh twist on holiday resources, including a fully interactive Holiday Survival Kit and Shop.org’s first-ever e-commerce holiday sales forecast. If you're a retailer, reporter or industry pro, you can access all of NRF's holiday press releases, survey results, top tips, guidelines, blog posts, frequently-asked holiday questions and historical holiday information, all in one spot. Learn more. LinkedInFacebookTwitterEmail this Story
 
  • How Pier 1 found omnichannel success with ARTS
    At a time when many retailers were entering e-commerce, Pier 1 took a step back in 2007 to find the best opportunities to unite cutting-edge technology and seamless store operations -- the impetus of which was a focus on core business fundamentals to deliver a memorable customer experience. In his keynote at the ARTS Users’ Conference, Pier 1 SVP and CIO Andrew Laudato explained how, with the help of ARTS-based solutions, the company transitioned to a cloud-based model to revamp its online presence and become truly omnichannel. Read more. Retail's BIG Blog (10/2) LinkedInFacebookTwitterEmail this Story
Learn more about NRF ->Join NRF | Govt Relations | NRF Events | STORES | NRF Foundation

  Chain Restaurant News 
  • Burger King shifts focus to improved operations
    Burger King's four-pillared turnaround plan appears to be working, as evidenced by the company's fifth consecutive quarter of sales growth. The strategy includes plans for the chain's menu, image, operations and marketing and communications. The company's effort to improve operations includes its new "operations performance index," which will take into account a location’s results from guest satisfaction surveys, negative phone or Web contacts, scoring by "Sales, Profit and Operations" coaches and speed of service at the drive-thru window. QSRWeb.com (10/30) LinkedInFacebookTwitterEmail this Story
 
Position TitleCompany NameLocation
The Divisional Merchandise Manager - Ladies Stein MartJacksonville, FL
Sr. Food Buyer99¢ Only Stores Los Angeles, CA
Sr. General Merchandise Buyer 99¢ Only StoresLos Angeles, CA
Product Manager - Time Tool Optics/ NavComREIKent, WA
Advertising ManagerREIKent, WA
Sr. IT Internal AuditorPetSmartPhoenix, AZ
Channel Sales and Business DevelopmentSLI SystemsSan Jose, CA
Sales Director - East CoastSLI SystemsNew York/New Jersey, NY
Market Development RepresentativeSLI SystemsSan Jose, CA
Selling Manager - HandbagsSaks Fifth AvenuePalm Beach Gardens, FL
District ManagerHallmarkNew Orleans, LA
Selling Manager - Women's ShoesSaks Fifth AvenueAtlanta, GA
Selling Manager - Men'sSaks Fifth AvenueShort Hills, NJ
Click here to view more job listings.

  SmartQuote 
Where there is no imagination there is no horror."
--Sir Arthur Conan Doyle,
Scottish physician and writer


LinkedInFacebookTwitterEmail this Story

 
Subscriber Tools
     
Print friendly format | Web version | Search past news | Archive | Privacy policy

 
Advertise
Associate Publisher:  Dena Malouf (202) 407-7837
Job Board:  Jackie Basso (202) 407-7871
 
 
 Recent NRF SmartBrief Issues:   Lead Editor:  Megan Conniff
     
Mailing Address:
SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004
 
 
© 1999-2012 SmartBrief, Inc.® Legal Information