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January 4, 2013
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Spa industry news

  Spa Spotlight 
  • The Spa at El Encanto reopens in March in Santa Barbara
    The Spa at El Encanto will reopen in March when the historic El Encanto hotel in Santa Barbara, Calif., resumes operations. The spa will offer facials, nails and other beauty services in their seven treatment rooms. A couples room and a wet treatment room will also be available. (1/3) LinkedInFacebookTwitterEmail this Story
  • Nival Salon in Maryland offers Bvlgari experience
    The Bvlgari Experience is now available at Nival Salon and Spa in Chevy Chase, Md. The spa offers facials and massages using Bvlgari beauty products. They also offer a blow dry that features a scalp massage. Even better? A Bvlgari store is just two doors down. Guest of a Guest (1/3) LinkedInFacebookTwitterEmail this Story
  • Las Vegas spas offer everything from ice cream to dolphins
    Facials, massages, an ice cream pedicure and a chance to relax with dolphins are just some of the treatments offered at Las Vegas Spas. Qua Baths & Spa offers an oxygenating facial and Reliquary Spa's Drum Stick treatment will get you back in rhythm. Canyon Ranch SpaClub offers a pedicure with an ice cream that fizzles and revives feet. The Spa at The Mirage offers yoga with a view of Siegfried & Roy's Secret Garden and Dolphin Habitat. Lights Vegas Action blog (Las Vegas) (1/3) LinkedInFacebookTwitterEmail this Story
  Retail Rundown 
  • Experiment in gold nanoparticles could lead to permanent hair dye
    Scientists may have stumbled upon technology for a permanent hair dye. Researchers in France were studying keratin structure in hair by infusing white hair with gold nanoparticles. The gold turned the hair brown, and the color did not wash out. Researchers warn more testing is needed, along with product safety studies. (1/3) LinkedInFacebookTwitterEmail this Story
  Hospitality Trends 
  • Hotels appeal to healthy-minded guests with fitness, food offerings
    Hotels are catering to health-conscious travelers, especially during this time of year when many people set resolutions to lose weight or improve fitness. Boston's Fifteen Beacon Hotel features minibars with items that include Boston baked beans, coconut water, Cape Cod "all-natural" potato chips and cucumber eye cream. The 45 Park Lane hotel in London has added an in-room fitness TV channel with workouts by fitness expert Matt Roberts along with complimentary yoga mats. The Boston Globe (tiered subscription model)/Pack Up blog (1/2) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • Motivate top skin-care talent by setting goals and giving praise
    To keep top skin-care employees motivated, implement a performance based culture in your business, writes Brad Remillard. Goals give professionals ways to measure their progress and give them something to strive for. Also, give staff a chance to take classes and add skills and don't forget to praise them and let them know they're appreciated. Skin Inc. magazine (1/2013) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • Develop relationships with clients to keep them coming
    Live chats and quick Facebook or Twitter responses can give customers a real-time response to their concerns and improve customer service, writes Dan Roche. Sending thank you notes and inviting select customers out for coffee or an event can also foster a relationship with clients. "Plus, the more memorable you become to your client, the less likely they are to entertain the idea of working with one of your competitors," Roche concludes. MediaPost Communications (1/2) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
  • Benefits that Balance -- Retail Management for Spas
    There is an art and a science to spa retail success. The Retail Management for Spas textbook and course can help spa industry professionals take their retail space to the next level. By purchasing the textbook and completing the course, spa professionals can hone their retail knowledge on purchasing, inventory management, evaluating financial performance, effective selling, visual merchandising and more. For additional information on the Retail Management for Spas textbook and course, visit LinkedInFacebookTwitterEmail this Story
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Beware the fury of a patient man."
--John Dryden,
British poet, critic and playwright

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