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January 10, 2013News for hotel and lodging professionals

  Front Desk 
  • Report: U.S. hotels are poised for growth in 2013
    Performance projections are pointing to continued growth for the U.S. hotel industry in 2013, Horwath HTL reports. A diminished construction pipeline is helping to improve metrics as the industry steadily recovers from the recession. However, the industry's growth could still suffer setbacks from rising lodging taxes and costs associated with the Affordable Health Care Act. (1/9) LinkedInFacebookTwitterEmail this Story
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  Business Update 
  • Starwood Hotels gears up for global growth
    Starwood Hotels & Resorts says it is looking to maintain the brisk growth pace it enjoyed in 2012 with continued expansion in various global markets. "Whether it's manufacturing in Vietnam, mineral resources from Nigeria, or outbound tourism from Brazil, Russia, India or China, globalization is spurring economic development and creating many exciting expansion opportunities for our business," said Starwood President and CEO Frits van Paasschen. Fox Business (1/9) LinkedInFacebookTwitterEmail this Story
  • Aimbridge takes over management of Jameson Inn portfolio
    Colony Capital, owner of the Jameson Inn hotel brand, has agreed to hand over management duties for the brand's 103 hotels nationwide to Aimbridge Hospitality. A new subsidiary, Channel Point Hospitality, was formed by Aimbridge to oversee the portfolio. The properties will undergo "a substantial renovation and rebranding under the banners of certain nationally recognized chains," Aimbridge said in a statement. Hotel Management online (1/9), Travel Weekly (1/9) LinkedInFacebookTwitterEmail this Story
  • New year, new luxury hotels on the way
    In February, the Ritz-Carlton Abu Dhabi, Grand Canal, in the United Arab Emirates, is set to open with 447 rooms, 85 villas and 11 restaurants. Other notable hotel launches include the Four Seasons Hotel Lion Palace St. Petersburg, which is in a former Russian palace; and the Shangri-La Hotel in London's Shard skyscraper, which both open in May. USA Today/Hotel Check-in blog (1/9) LinkedInFacebookTwitterEmail this Story
  • Other News
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  Market Trends 
  • Some hotel marketers are adopting a targeted approach
    Several hotel brands are rolling out marketing strategies that target narrower groups defined by culture and ethnicity, this feature says. Marriott International's "For You" campaign, which debuted in September, seeks to appeal to the Hispanic, African-American and lesbian, gay, bisexual and transgender communities. "The tagline is: 'For you, we're Marriott.' We felt it resonated with the customers -- we were really trying to position the Marriott brand as welcoming," said Joanna Todd, a vice president at Marriott International. (1/9) LinkedInFacebookTwitterEmail this Story
  • Other News
  Spotlight on Technology 
  • MGM announces free Wi-Fi service at its Las Vegas resorts
    MGM Resorts International, which has completed the installation of Cisco Systems' network at four of its resort casinos in Las Vegas, says it will start offering free Wi-Fi. The service will be available in the casino, restaurants, the pool and the lobby, this feature says. "No one else in Las Vegas, and even the U.S., can offer the scale, quantity and quality of wireless services we now have available," said John Bollen, vice president of technology strategy for MGM Resorts, in a statement. Las Vegas Sun (1/8) LinkedInFacebookTwitterEmail this Story
  • Other News

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  Best Practices 
  • Column: Understanding body language is vital to strong guest relations
    Nonverbal communication is often more effective than words in discerning guests' desires and conveying a welcoming atmosphere within the property, consultant Lily Lin writes. "It is only natural that hotel staff should acquire a good understanding of nonverbal communication and be able to identify their guests' emotional state as well as their likes and dislikes. Not only that, hotel staff should be able to use nonverbal communication to convey friendliness, helpfulness and genuine warmth," Lin writes. (1/7) LinkedInFacebookTwitterEmail this Story
  • MGM's $2.5B Macau casino project wins government approval
    MGM Resorts subsidiary MGM China received approval for its $2.5 billion casino project on Macau's Cotai Strip from the government Wednesday. In October, the company said it would give the government an initial payment of $56.4 million for a land concession contract. MGM plans to open the resort casino in 2016. Reuters (1/8) LinkedInFacebookTwitterEmail this Story
  • Other News
  AH&LA News 
  • Professional certification for every facet of hospitality

    Widely recognized as the leader in hospitality certification, the American Hotel & Lodging Educational Institute supports and encourages the certification of hospitality professionals at every level of their career. To explore the range of professional certifications available, call 888-575-8726 or visit LinkedInFacebookTwitterEmail this Story
  • Pool lift deadline approaching

    Review your compliance needs in advance of the January 31, 2013, ADA pool and spa accessibility deadline. In May 2012, the Department of Justice (DOJ) granted a one-year extension and issued two guidance documents related to its interpretation of the requirements for pool and spa accessibility in the 2010 Standards for Accessible Design. Details on what properties need to consider when coming into compliance can be found here. LinkedInFacebookTwitterEmail this Story
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Luck enters into every contingency. You are a fool if you forget it -- and a greater fool if you count upon it."
--Phyllis Bottome,
British writer

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