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February 4, 2013
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Spa industry news

  Spa Spotlight 
  • Spas leading the way on healthy food and lifestyle
    Spas are playing a leading role in helping clients live healthier lives and promoting local and sustainable foods. "ISPA member spas are doing their part within their local communities and are partnering with farms to bring their clients nutrient-rich components as part of their experience and visit to the spa. This is such a natural fit for an industry that has spent decades promoting to the health-conscientious consumer," said International SPA Association President Lynne McNees. Skin Inc. magazine (2/2013) LinkedInFacebookTwitterEmail this Story
  • New ADA pool rules take effect
    New accessibility rules concerning the use of public pools under the revised Americans with Disabilities Act took effect this week. Most hotels across the U.S. have taken steps to comply with the new rules after securing an extension on the deadline in 2012. "We spent a year, really, educating our members on what the requirements are," said Marlene Colucci, AH&LA's executive vice president of public policy. CNN (2/1) LinkedInFacebookTwitterEmail this Story
  • India's Touche Spa offers best of Asia and Europe
    Touche Spa offers both Asian- and European-style treatments at its facility in Nashik, India, at the Beyond Resort by Sula. The spa, in the grape-growing region of India, offers packages that include massages, body scrubs and facials that include 24-karat gold dust to produce glowing skin and reduce wrinkles. (2/1) LinkedInFacebookTwitterEmail this Story
  Retail Rundown 
  • Asian men taking the lead in grooming products
    The men's grooming market is growing, driven largely by Asian men. There was a 32% increase in the male grooming market last year and the trend is continuing in places such as Japan and South Korea. Germany continues to lead the market, with demand growing in China, especially for hair styling mousse. (1/31) LinkedInFacebookTwitterEmail this Story
  • Fragrance and cosmetic market dips in France
    Sales for fragrances and cosmetics in France declined nearly 1% last year. Sales continued to be flat in December. The numbers come on the heels of a 3% increase in the market in 2011, according to a report from NDP Group. "The French market is still doing better than its neighbors, Italy and Spain, where sales in value will respectively decline by 3.6 and 6.7% in 2012," said NDP's Mathilde Puszka. (France) (1/29) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • Get staff involved when reviewing work safety procedures
    To ensure safety in the workplace, solicit ideas from staff members and make sure safety rules are clear and communicated to all workers, writes Ericka Bergenson. Post rules on signs, equipment and in employee handbooks. Also, review records of past accidents to ensure that measures have been taken to prevent a recurrence. (1/31) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • Focus on questions the customer should ask to set business apart
    Don't worry about the questions customers ask; instead, focus on the questions they should be asking, advises David Brock. When businesses do that, they find customers rarely ask about products and services. Instead, they ask about the business and "what could they do differently, how to they perform better, what opportunities are they missing, how do they reduce risk, how do the best produce the results they expect," Brock concludes. Partners in Excellence Blog (2/3) LinkedInFacebookTwitterEmail this Story
  Water Cooler 
  • Study: Health benefits keep workers on the job longer
    About half of U.S. workers who are at least 21 say they will delay retirement longer than they originally planned because they need employer-provided health insurance, an Employee Benefit Research Institute study says. About a quarter of respondents said that a guarantee of health care benefits during retirement would lead to them retiring earlier than planned, compared with 15% who said the same in 2003, EBRI says. The Wall Street Journal/At Work blog (2/1) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
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Chinese philosopher

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