| Spa industry news |  |
| Spa Spotlight |  |  |
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- Five creative hotel spa treatments
Precious gem treatments for the skin at The Peninsula Beverly Hills. Salt rooms at the Aria Resort and Casino Las Vegas. The Mandarin Oriental in Washington's hot bamboo massage. These are three of most innovative services offered at hotel spas nationwide. Others include infrared saunas and luxury communal baths. Shape.com
(3/24)     
- Resorts and spas offer refreshment in the desert
Boulders Resort near Scottsdale, Ariz., focuses its services on healing, with a labyrinth guests can walk amid boulders and cactus, while the Westin Kierland Resort & Spa offers seasonal eating classes. They're just two of the Arizona spas offering luxury and wellness in the stark landscape of the southwest desert. The Epoch Times
(3/25)
| Retail Rundown | | |
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| Hospitality Trends | | |
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- Column: Hotels should strive to provide a personal experience
Hotel services should go beyond the general -- spa services, a great dining experience or a comfortable bed -- and elevate into the personal, where experiences affect the guests on a deep and emotional level, writes Mila Petruk, founder of Milina Outsourcing Management. Observation of the target market to find out what consumers value most can help in developing a personal brand of service, Petruk writes. 4Hoteliers
(3/26)
| Business Best Practices | | |
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- Risky business for the entrepreneur
Every entrepreneur faces risk from at least one of several key areas, writes Martin Zwilling, CEO of Startup Professionals. Among them are the risk of entering an ill-defined market, the risk of competitive pressure, and the risk of not having enough experience in the startup company's core team. Zwilling outlines the best ways to reduce risk from these and other challenges. Startup Professionals Musings blog
(3/25)
| Customer Service | | |
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- 5 reasons to pick up the phone
Despite the popularity of emails, text messages and social media, sometimes you should just pick up the phone, writes Michael Hess of Skooba Design. Making a phone call can allow you to resolve problems more quickly and to ensure that your intended tone comes across properly, he writes. "If there is any chance that the tone of your message will be misunderstood, it doesn't belong in an email," he writes. CBS MoneyWatch
(3/19)
| Finance and Economics | | |
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- Making sense of the 1099-K tax form
Small-business owners subject to filing 1099-K forms need to understand the rules that cover the form, writes Bonnie Lee, owner of Taxpertise in Sonoma, Calif. Starting this year, all businesses need to separate sales from the 1099-K, used for debit and credit transactions, from payments received in cash or check. Fox Business Small Business Center
(3/23)
| Water Cooler | | |
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- Small-business survival tips from "The Hunger Games"
Katniss Everdeen, the protagonist of "The Hunger Games," takes advantage of her skill with a bow; similarly, small-business owners should play to their strengths, Kara Ohngren writes. "Create a company in an area where you consider yourself ahead of the competition in experience and know-how -- and you just might survive." Small-business owners should also be authentic and look to address gaps in the market, Ohngren adds. Entrepreneur online
(3/23)
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