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February 1, 2013

  Top Story 
5 tips for managing negative online comments
The Internet gives your customers a voice online, but what can you do when that voice is yelling negative comments? With 5 tips, you can learn how to positively respond and help direct the conversation. Read the article and learn the 5 ways to respond positively.

  Industry Tracker 
 
  • Hotel-retail mixed-use model is gaining developer interest
    More developers are looking into mixed-use projects combining hotels with retail centers as research found strong economic feasibility in the model, this article says. However, engaging in this type of operation requires that developers on the retail side of the enterprise be oriented toward issues and customs specific to the lodging industry. Hospitality Net (1/29) Email this Story
A Retailer's Guide to 'Demand-Driven' (+Gartner Research)
Consumers today have access to endless input and decide in moments. Discover how the demand-driven supply chain responds quickly to changing consumer preferences and supports demand shaping, while pre-emptively positioning inventory. This has far-reaching impacts on the enterprise and supplier community, not to mention the top and bottom line.

  Retail News 
 
  • NRF: Consumers will spend to show the Valentine's Day love
    Collectively consumers will spend 5.7% more on Valentine's Day this year than last, and celebrants say they'll spend more on everyone from parents and children to teachers and pets, while spending a bit less on their significant others, according a survey from NRF and BIGinsight. "Valentine’s Day remains one of the biggest gift-giving holidays of the year, and although consumers will be conscientious with their spending, it’s great to see that millions of Americans are still looking forward to celebrating with their loved ones," said NRF President and CEO Matthew Shay. MediaPost Communications (1/31), Women's Wear Daily (subscription required) (1/31) Email this Story
  • Louis Vuitton scales back growth to regain luxury lustre
    Louis Vuitton will slow its global expansion plans and focus on promoting its high-end brands in an effort to keep the brand from losing its luxury cachet, said CEO Bernard Arnault. The brand, owned by luxury conglomerate LVMH, had been in expansion mode and now operates more than 460 stores in 50 countries. Reuters (1/31) Email this Story
Transformational Journeys: Modern Business Planning
Harvard Business Review explores why CFO's and their finance organizations must adapt to the changing landscape of their markets and how big data, organizational collaboration, and new cloud-based planning and analysis technologies are driving successful change.
Click here to access the report.

  Business Best Practices 
 
  • How to pick the right productivity tools
    Technology can make you more productive, but it can also get in the way if you choose tools that are complicated or that don't really address your particular productivity problems, experts say. Any system should be flexible, easy to use and serve as your "road map" to help you "prioritize and re-prioritize on the fly," says Julie Morgenstern, author of "Time Management from the Inside Out." The Wall Street Journal (1/29) Email this Story
How SDN Makes Campus Networks Better
When should agencies adopt SDN? IDC reports that SDN provides immediate benefits for government campus networks, including modernized IT infrastructures that are more agile, cost-effective, and collaborative.
Read this new IDC paper to learn more.

  News from ICSC 
  • Seminar: Debt Workouts, Institutional Funds & Repositioning of Challenged Assets
    ICSC is rolling out a seminar intended for owners who are facing maturing mortgage debt for a retail asset, and for other high-level professionals who represent the lender, a mortgage broker or deal in the debt markets. Regardless of whether the asset is challenged or not, a refinancing or restructuring of debt calls for special handling. More important, refinancing a challenged asset, one that produces insufficient funds from operations to cover its debt service, can be extremely difficult to assemble. This is the reason ICSC created this fast-moving one-and-a-half-day seminar conveniently located in Midtown New York City. The seminar sponsored by The Wall Street Journal will include formal presentations, discussions, case studies, course materials, breakfasts and lunches, a cocktail reception and an ICSC certificate of completion.

    For more information, visit Debt Workouts, Institutional Funds & Repositioning of Challenged Assets or contact ICSC's Manager of Education, Jason Barnhart, at 1-646-728-3468 or jbarnhart@icsc.org. Email this Story
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  SmartQuote 
A man can fail many times, but he isn't a failure until he begins to blame somebody else."
--John Burroughs,
American naturalist and essayist


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