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December 10, 2012
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News about digital retail commerce

  Top Story 
 
  • Shutl aims to deliver instant gratification
    Online shoppers in New York and San Francisco will soon have the option of having many of their local purchases delivered within minutes of placing the order, via U.K.-based Shutl. The company, which serves 65% of British households, will launch the service in the U.S. next year, using existing courier services and teaming with brick-and-mortar stores looking to expand their online sales. Advertising Age (tiered subscription model) (12/7) LinkedInFacebookTwitterEmail this Story
New Report: The Purchase Path of Online Buyers in 2012
Forrester Research partnered with GSI Commerce and its digital agency True Action to better understand how retailers can effectively connect with online buyers. Read the report to learn which marketing strategies influence online shoppers to make a purchase. Download now. Compliments of GSI Commerce.
  Online Retail Trends 
  • Shippers gear up for bigger holiday season
    Continued growth of online shopping is proving a boon to shippers this holiday season. FedEx staffers are expected to handle 200 boxes per second or 19 million packages on Monday, as holiday shipping hits its stride; UPS predicts its busiest day will be Dec. 20, when worldwide volume will swell to as many as 69 million packages. The Star-Ledger (Newark, N.J.) (12/9) LinkedInFacebookTwitterEmail this Story
  • Why online retailers need to focus on entertainment
    Online retailers range from largely utilitarian selling sites such as Amazon and eBay to nimbler content-driven competitors including One Kings Lane and ASOS, but none have begun to bring in the kind of entertainment and humor that's likely to keep customers shopping, writes analyst Michael Phillips Moskowitz. He advises retail start-ups to take a lesson from "The Daily Show." Entrepreneur online (12/8) LinkedInFacebookTwitterEmail this Story
  • Auto buyers' Web history gives dealers an edge
    Auto dealers increasingly are using the services of Web-tracking companies such as Dataium to get information about the Web-browsing histories of potential auto buyers. When consumers send online quote requests to participating dealers, Dataium also provides an analysis of their browsing habits to help dealers tailor their pitches. Dataium can tell dealers "all the websites [a] person has visited in the shopping process" and "all the vehicles this person has looked at," says co-founder Jason Ezell. The Wall Street Journal (12/7) LinkedInFacebookTwitterEmail this Story
  New Media & Technology 
  Hot Topics 

Top five news stories selected by Shop.org SmartBrief readers in the past week.

  • Results based on number of times each story was clicked by readers.
  Companies in the News 
  • Square gets into the gift-card business
    Users of the Square Wallet application for mobile payments are now able to give, receive and use gift cards with specific merchants. More than 250,000 U.S. businesses are employing the Square Wallet service to receive payments, according to the company. CNET/Internet & Media blog (12/9) LinkedInFacebookTwitterEmail this Story
 
  • Carrefour closes e-commerce site in Brazil
    Carrefour has closed down its online retail site in Brazil, saying the move is part of a two-year restructuring plan that calls for the French retailer to focus on building its wholesale and hypermarket business. Industry watchers say low Internet penetration and a fast-growing middle class are likely to drive strong e-commerce in Brazil in the coming years, but logistical hurdles have companies including Amazon and Google starting off with strictly digital sales. Reuters (12/7) LinkedInFacebookTwitterEmail this Story
  Featured Content 
 

  Interactive Advertising 
  • Coke has big plans for Spotify, says entertainment chief
    Coca-Cola is planning to ratchet up its advertising and promotional activities on Spotify in 2013, says Joe Belliotti, the beverage giant's director of global entertainment. "You are going to see Coke creating experiences on Spotify, using the technology and music content," he says. "It will involve supporting TV commercials, PR, visuals and shopper programs -- a whole integrated campaign coming to life." Adweek (12/7) LinkedInFacebookTwitterEmail this Story
  Shop.org Spotlight 
  • Take a "first look" at innovative digital strategies at Retail’s BIG Show
    Shop.org will host a two-day track at Retail’s BIG Show 2013, Jan. 13 to 16 in New York City, focused on all things digital. The track, dubbed First Look, will include sessions on creating an organizational structure for less “silo-ed” multichannel operations, how emerging technologies are changing the rules of fashion, and Brooks Brothers’ dynamic road map to customer-centric innovation. First Look is included in Retail’s BIG Show full-conference registration. Learn more. LinkedInFacebookTwitterEmail this Story
 
  • Why company culture and young talent are key to omnichannel success
    Finish Line and Cabela have a rich history in their respective fields. But in order to meet new challenges of a “channel-less” world that customers expect, success starts with talent. At Shop.org’s Annual Summit in Denver, Cabela’s Scott Williams and The Finish Line’s Chris Ladd explained how their companies are building high-performance digital teams through a company culture that young professionals can be committed to and proud to work for. Read more. LinkedInFacebookTwitterEmail this Story
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  SmartQuote 
Alas for those that never sing, But die with all their music in them."
--Oliver Wendell Holmes Sr.,
American physician, writer and poet


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