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February 6, 2013
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  Best Business Practices 
  • Empathy and other key strategies for sales success
    Selling can be easier if you understand what your customers are going through, writes Scott Steinberg. "The best salespeople pay special attention to the key issues and market realities that customers face -- and then figure out how to best address and overcome these challenges," he writes. Salespeople should focus on building relationships and gaining an in-depth understanding of the markets they serve. The Huffington Post/The Blog (2/4) LinkedInFacebookTwitterEmail this Story
  • Why customer targeting is at the heart of great digital marketing
    In the social media era, the best marketing builds relationships organically, rather than simply trying to force branded messages, writes IBM's Stefan Pfeiffer. It is important for brands to use customer tracking not just as a sales tool, but also as a way to improve the customer's experience, so that they're more receptive to the brand. "Personalized advertising that builds on what the customer already owns, identifies gaps and spots ways to expand the relationship is much more effective than trying to ram something down people's throat by inundating them with spam mail and other in-your-face methods," he writes. SmartBrief/SmartBlog on Social Media (2/1) LinkedInFacebookTwitterEmail this Story
  • Other News
A Buyer's Guide to Web CMS
A Web CMS (Content Management System) makes it easier for you to create, manage and maintain your website content, and choosing a Web CMS is a big decision for your company. It's critical to look for and understand the essential features that will address your business needs now and in the future. This guide will help you make a more informed Web CMS selection.

  Industry Insight 
  • HHS secretary calls for acceptance of new payment models
    HHS Secretary Kathleen Sebelius called for wider acceptance of new payment models among health care providers, adding that the models can help curb the fast rise of health care costs and spending. Sebelius also praised changes in Medicare and Medicaid coverage, saying, "History shows that innovations in how we pay for care often can begin with Medicare and then spread to the private insurance industry." MedPage Today (free registration) (2/4) LinkedInFacebookTwitterEmail this Story
  • Consumers ask: Maternity coverage, LTCI and changing plans
    In this Q-and-A, Michelle Andrews explains the basics of maternity coverage as it becomes one of the essential health benefits, meaning the coverage cannot be declined. Andrews also discusses how consumers' long-term care coverage would be protected if an insurer goes out of business or is merged with another organization, and the basics of changing employer-sponsored plans. Kaiser Health News (2/5) LinkedInFacebookTwitterEmail this Story
  Market Trends 
  • Fla. gets OK to partially privatize Medicaid
    Florida has secured federal approval to transfer 87,000 Medicaid enrollees in need of long-term care to private plans. The state is awaiting word on a broader request to move additional beneficiaries into managed care, something that could influence whether Medicaid eligibility is expanded in the state. Orlando Sentinel (Fla.) (2/4) LinkedInFacebookTwitterEmail this Story
  • Other News
  Health Insurance Plan Company News 
  Vendor Company News 
  AHIP News 
  • Early registrations ends today -– register now and save
    Don’t miss out on the savings. Register now for AHIP’s 2013 National Policy Forum. This meeting is one-stop shopping for those seeking insights on the latest policy developments and trends shaping health care. We encourage you to join us for this intense program that will help you prepare to meet the challenges and opportunities of this year and beyond. Register now. LinkedInFacebookTwitterEmail this Story
  • DM Direct -- helping health plans advance their DM programs
    To help health insurance plans expand their DM programs, AHIP has created DM Direct, which identifies leading companies that provide innovative DM solutions. Nurtur, a member of AHIP’s DM Direct program, offers an inclusive people-centered approach designed to help people at all life stages address the life issues that get in the way of health as well as the health issues that complicate living. LinkedInFacebookTwitterEmail this Story
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Position Title Company Name Location
Insurance Broker - Medicare Advantage & Medicare Supplement SalesAGALos Angeles or Surrounding Counties , CA
CAQH Managing Director, Finance and AdministrationCouncil for Affordable Quality HealthcareWashington, DC
CAQH CORE Manager, Education, Outreach and Participant RelationsCouncil for Affordable Quality HealthcareWashington, DC
Director of Product Management, UPDCouncil for Affordable Quality Healthcare (CAQH)Washington, DC
Media Relations Coordinator America's Health Insurance PlansWashington, DC
Marketing/Communications Data Analyst America's Health Insurance PlansWashington, DC
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I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."
--Maya Angelou,
American author and poet

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