| Spa industry news |  |
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- Are these spa services crazy-good, or just crazy?
As luxury spas all over the world develop new treatments and services for their clientele, some new services look a little funkier than expected. Whether it's a giant oxygen bubble, a floating pod or a cocoon suspended from the ceiling, these seemingly odd new spa treatments may just be the ticket to ultimate relaxation. The Huffington Post
(3/11)     
- Spa services specifically for cancer patients can bring great relief
As oncology esthetics becomes more widely known, some spas are able to offer services that accommodate the specific needs of cancer patients. “These kind of places are very skilled at helping women recapture that lost feeling of physical confidence,” said Dr. Darwin Petersen at Iowa City Mercy Hospital. “And it’s very important because there’s more to treating cancer that than just disease — there’s a patient attached to it. It’s critically important for their personal well-being and self-esteem.” Iowa City Press-Citizen
(3/10)
| Retail Rundown | | |
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| Hospitality Trends | | |
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- Washington, D.C., hotels go green to entice travelers
A Starwood Element hotel is planned for Washington, D.C.'s, Southwest waterfront, and it will feature eco-friendly appliances in a LEED-certified building. Other hotels in the district are deploying sustainability measures as a way to save money and go green in an effort to attract clientele. Kimpton offers its EarthCare Program, which uses energy-efficient appliances and eco-friendly cleaning products. The Washington Post/Capital Business
(3/10)
| Business Best Practices | | |
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- Should you hire for sense of humor?
An original sense of humor is a sign of creativity, Jeffrey Baumgartner writes. Social media profiles and personal blogs are good places to investigate whether a candidate is the type to recycle old jokes or come up with their own, he writes. InnovationExcellence.com
(3/11)
- Boost your company culture with any of these 12 methods
Young entrepreneurs have their fingers on the pulse of generating and developing company culture. A survey of The Young Entrepreneur Council turned up 12 ways of establishing company culture daily. Creating traditions, having a daily check-in meeting, sending encouraging e-mails and incorporating aspects of the company name in lingo ensure corporate culture is deliberately cultivated, not something that randomly happens. Small Business Trends/The Young Entrepreneur Council
(3/11)
| Customer Service | | |
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- Improve your customer service with these five strategies
Customer service can be the key to winning clients, and the five tips offered by customer service expert Flavio Martins can help your company do just that. Martins recommends making customer service simple, effective, self service-oriented, accessible and fully offered to all customers, even the disgruntled ones. B2C Marketing Insider
(3/11)
| Water Cooler | | |
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| ISPA Info | | |
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Benefits that Balance: ISPA's Compensation Workbook
Struggling with compensation programs for your business? ISPA offers a Compensation Workbook that includes guidelines and worksheets for the ongoing assessment of the effectiveness and appropriateness of your compensation programs. It will also help with linking these programs to your business strategy and financial models. ISPA members receive a 50% discount off of the nonmember price. Get your copy today.
| SmartQuote | | |
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 | We are all worms. But I do believe that I am a glow-worm."
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