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March 12, 2013
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Spa industry news

  Spa Spotlight 
  • Are these spa services crazy-good, or just crazy?
    As luxury spas all over the world develop new treatments and services for their clientele, some new services look a little funkier than expected. Whether it's a giant oxygen bubble, a floating pod or a cocoon suspended from the ceiling, these seemingly odd new spa treatments may just be the ticket to ultimate relaxation. The Huffington Post (3/11) LinkedInFacebookTwitterEmail this Story
  • Spa services specifically for cancer patients can bring great relief
    As oncology esthetics becomes more widely known, some spas are able to offer services that accommodate the specific needs of cancer patients. “These kind of places are very skilled at helping women recapture that lost feeling of physical confidence,” said Dr. Darwin Petersen at Iowa City Mercy Hospital. “And it’s very important because there’s more to treating cancer that than just disease — there’s a patient attached to it. It’s critically important for their personal well-being and self-esteem.” Iowa City Press-Citizen (3/10) LinkedInFacebookTwitterEmail this Story
5 tips for managing negative online comments
The Internet gives your customers a voice online, but what can you do when that voice is yelling negative comments? With 5 tips, you can learn how to positively respond and help direct the conversation. Read the article and learn the 5 ways to respond positively.

  Retail Rundown 
eBook: Why It's Time to Evaluate Your Timekeeping System
Download the free eBook to learn why yesterday's timekeeping tools aren't cut out for today's rapidly evolving compliance mandates. Learn how modern, cloud-based solutions can help you reduce the risk of noncompliance, gain unprecedented visibility, and manage in the moment. Don't let outdated workforce management tools drag you down. Click here to learn more.

  Hospitality Trends 
  • Washington, D.C., hotels go green to entice travelers
    A Starwood Element hotel is planned for Washington, D.C.'s, Southwest waterfront, and it will feature eco-friendly appliances in a LEED-certified building. Other hotels in the district are deploying sustainability measures as a way to save money and go green in an effort to attract clientele. Kimpton offers its EarthCare Program, which uses energy-efficient appliances and eco-friendly cleaning products. The Washington Post/Capital Business (3/10) LinkedInFacebookTwitterEmail this Story
How to Achieve IT Agility: A Survival Guide for IT Decision Makers
When business teams add new apps and services to already-strained networks, IT departments are accountable for making everything work. Is your team ready for this challenge? Read this eGuide to learn how IT teams are automating their networks, why they're utilizing Ethernet fabrics and SDN, and what success looks like as they regain network control and business relevance.

  Business Best Practices 
  • Should you hire for sense of humor?
    An original sense of humor is a sign of creativity, Jeffrey Baumgartner writes. Social media profiles and personal blogs are good places to investigate whether a candidate is the type to recycle old jokes or come up with their own, he writes. (3/11) LinkedInFacebookTwitterEmail this Story
  • Boost your company culture with any of these 12 methods
    Young entrepreneurs have their fingers on the pulse of generating and developing company culture. A survey of The Young Entrepreneur Council turned up 12 ways of establishing company culture daily. Creating traditions, having a daily check-in meeting, sending encouraging e-mails and incorporating aspects of the company name in lingo ensure corporate culture is deliberately cultivated, not something that randomly happens. Small Business Trends/The Young Entrepreneur Council (3/11) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • Improve your customer service with these five strategies
    Customer service can be the key to winning clients, and the five tips offered by customer service expert Flavio Martins can help your company do just that. Martins recommends making customer service simple, effective, self service-oriented, accessible and fully offered to all customers, even the disgruntled ones. B2C Marketing Insider (3/11) LinkedInFacebookTwitterEmail this Story
  Water Cooler 
  ISPA Info 
  • Benefits that Balance: ISPA's Compensation Workbook
    Struggling with compensation programs for your business? ISPA offers a Compensation Workbook that includes guidelines and worksheets for the ongoing assessment of the effectiveness and appropriateness of your compensation programs. It will also help with linking these programs to your business strategy and financial models. ISPA members receive a 50% discount off of the nonmember price. Get your copy today. LinkedInFacebookTwitterEmail this Story
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We are all worms. But I do believe that I am a glow-worm."
--Winston Churchill,
British prime minister

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