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February 20, 2013
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News for luxury hospitality professionals

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  • InterContinental Hotels Group posts $614M profit for 2012
    InterContinental Hotels Group reports that its operating profit in 2012 rose 11% from the previous year, to $614 million. The company posted full-year revenue of $1.84 billion, up 5% compared with the previous year's revenue. IHG's global revenue per available room increased 5.2%, led by 6.3% revPAR growth in the company's U.S. segment. Reuters (2/19) LinkedInFacebookTwitterEmail this Story
Get It Right: Pricing Strategies That Work
Many entrepreneurs hope for success by offering low prices, while in fact most world-class entrepreneurs succeed by setting higher prices. If you're not exactly sure which pricing strategy will work for your business, these 6 steps can help you set your company's prices for success. Read the exclusive article now.

  The Concierge Desk 
 
  • Livening up luxury hotels takes layers
    According to Neil Jacobs, the new CEO of the luxury hotel chain Six Senses, the key to true luxury is to create layers of experiences that are exciting and unexpected. "Customers at that price point have everything they need. How do you delight them? How do you surprise them? It's about the texture of the experience," Jacobs shared. Travel Weekly (2/18) LinkedInFacebookTwitterEmail this Story
  • Column: Hotels need to wake up rooms despite challenges
    Hotels can revitalize their hotel rooms by offering unusual configurations, adding built-in furniture features, decluttering and putting fewer barriers between the bathroom and sleeping area. "For decades hotel rooms have generally included the same standard layout, with the enclosed bathroom (with shower over tub) in the corner of the room adjacent to the entrance, the wardrobe and mini bar area in the entrance hall, and a room with the bed facing a desk area and TV console. A loose armchair with a small coffee table is usually at the window facing the bed. Windows are usually sealed with two layers of drapes," writes Deirdre Renniers, an interior designer. 4Hoteliers (2/20) LinkedInFacebookTwitterEmail this Story
  • Xanterra acquires 3 Seabourn ships
    Xanterra Parks & Resorts, the parent company of Windstar Cruises, has acquired three yachts -- the Seabourn Pride, the Seabourn Spirit and the Seabourn Legend -- from Seabourn Cruises in a move that doubles Windstar's fleet. Seabourn says the sale won't cause any disruptions in service or current trips. Travel Weekly (2/19) LinkedInFacebookTwitterEmail this Story
  • Other News
Building Workplace Trust 2015
Interaction Associates' 6th annual research study tracking trust on the job, Building Workplace Trust, is out, and more than half of employees surveyed give their organizations low marks for trust and leadership. Yet this year's findings again point to how high trust leads to better outcomes and financial results — and even boosts innovation.

  Hospitality Trends and Technology 
 
  • Women see flat irons, good shampoo as hotel must-haves
    Women want to see chargers for electronics, hair-straightening irons, yoga mats and quality shampoo in their hotel rooms, a Hyatt Hotels & Resorts survey shows. Women want these items because they would have less to pack. Some hotels are offering hair-straightening irons and upgraded blow dryers upon request. Another request: better communication and ways to leave feedback. USA Today/Hotel Check-in blog (2/19) LinkedInFacebookTwitterEmail this Story
  • Vienna hotel debuts invisible room locks
    Hotel Bristol in Vienna is the first in the world to install Essence by VingCard, an invisible door lock. The system is compatible with "VingCard Elsafe's patented VISIONLINE system, a proprietary wireless networking platform that connects standalone electronic locks and other guestroom devices and systems" through a server, this feature says. Travel Daily News International (Greece) (2/19) LinkedInFacebookTwitterEmail this Story
  • Other News
How SDN Makes Campus Networks Better
When should agencies adopt SDN? IDC reports that SDN provides immediate benefits for government campus networks, including modernized IT infrastructures that are more agile, cost-effective, and collaborative.
Read this new IDC paper to learn more.

  Spotlight on Development 
 
  • Rumor has it: Trump Tower could come to Vancouver, British Columbia
    Rumors are swirling that Holborn Group will put a Trump Tower in place of the canceled Ritz-Carlton hotel-condominium project in Vancouver, British Columbia. "Rest assured that it will be a luxury operator and that we are working extremely hard to bring to life a project that the city of Vancouver will proudly embrace for many years. The project will set a new benchmark, and we look forward to announcing the hotel operator in the coming weeks," said Joo Kim Tiah, president and CEO of Holborn Group. The Vancouver Sun (British Columbia) (2/19) LinkedInFacebookTwitterEmail this Story
The ROI of Privacy with TRUSTe Solutions
Investment in a Data Privacy Management Platform can deliver significant, positive financial returns for corporate bottom lines. The "Total Economic Impact (TEI) of TRUSTe" Study explains how Forrester Analysts calculated a 151% ROI for TRUSTe customers. Download the study now.

  International Update 
  • Other News
  Check-out 
  • Old British fortress has new life as luxury retreat
    A 134-year-old former military fortress a mile off Hampshire, U.K., has been remodeled into an island retreat. The Spitbank Fort hotel includes nine luxury guestrooms, three bars, a rooftop bar, three restaurants, a wine cellar and sun decks. Gizmag (2/19) LinkedInFacebookTwitterEmail this Story
  Luxury Hoteliers News 
  • Beijing, the comprehensive guide
    Here is the inside scoop on what to do and see in Beijing, according to the head concierges of three of the city's top luxury hotels. Read more. LinkedInFacebookTwitterEmail this Story
  • Chef Nobu Matsuhisa and Robert De Niro launch their new hotel in Vegas
    Celebrity-chef-turned-hotelier Nobu Matsuhisa and Oscar winner Robert De Niro describe the Nobu Hotel at Caesars Palace as an oasis on the Las Vegas strip, with rooms having a zen feel to them. See an excerpt from an interview here. LinkedInFacebookTwitterEmail this Story
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  SmartQuote 
We must travel in the direction of our fear."
--John Berryman,
American poet and scholar


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