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November 30, 2012
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Spa industry news

  Spa Spotlight 
  • Tuscan spa offers luxury amid Italy's rolling hills
    The Espace Spa at the Argentario Golf Resort and Spa in Tuscany offers golf enthusiasts treatments ranging from a bio-sauna with chromotherapy to massages amid a pristine setting in the northern Italian region's famed countryside. After playing the resort's 18 holes or hitting the driving range, guests can also personalize their spa experience with private Espace Suites. JustLuxe (11/29) LinkedInFacebookTwitterEmail this Story
  • Asian traditions make Saskatchewan spa unique
    The Sahara Spa in Canada's Saskatchewan province distinguishes itself in the region by offering traditional Asian therapies brought to the spa by Indonesian therapists. Guests can enjoy Balinese massage, green tea scrubs and a warm stone massage. The spa also offers advanced, personalized facial treatments such as a glyocolic peel. The Leader-Post (Regina, Saskatchewan) (11/29) LinkedInFacebookTwitterEmail this Story
  • Harrah’s Cherokee to debut new spa next week
    The new spa at Harrah’s Cherokee Casino Resort in North Carolina will open Dec. 3, the company said Thursday. The Mandara Spa will offer visitors 18,000 square feet of space to enjoy a mixture of Balinese and Cherokee-inspired treatments such as a lavender facial. The new spa is part of the resort's $650 million expansion. Cherokee One Feather (N.C.) (11/29) LinkedInFacebookTwitterEmail this Story
  • Other News
  Retail Rundown 
  • Affordable specialty spas set to prosper in the new year
    Specialty spas and those with high-tech and farm-to-treatment table services will be set to take advantage of skin care trends next year, writes Cathy Christensen. More consumers are interested in progressive skin wellness and will be buying more spa services and treatments. Customers will still be looking to save money, though. "[T]he way of appealing to penny-wise clients is to find creative ways to help them spend money at your skin care facility that they may have spent somewhere else," Christensen concludes. Skin Inc. magazine (11/2012) LinkedInFacebookTwitterEmail this Story
  • Sustainability efforts often go unsung for many cosmetic brands
    Many cosmetics companies are short on effective strategies when it comes to promoting their sustainability efforts through social media, says Ogilvy Earth strategist Harriet Kingaby. "[Facebook] fans are known to be 79% more likely to buy your product than those who aren't, and cosmetic companies can help green seem normal in a clever and fun way by using social media that closes the green gap," Kingaby said. (11/29) LinkedInFacebookTwitterEmail this Story
  Hospitality Trends 
  • Hotels encourage guests to curb their digital dependence
    A number of hotels such as The Westin Dublin and the Hotel Monaco Chicago are offering special packages that allow guests to control their "addiction" to their mobile devices, this feature says. The trend among travelers is growing slowly as recent surveys show an increasing dependence by consumers on their gadgets. CNN (11/29) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • Ditch the jargon to improve your communications
    Ditch the business jargon, stay calm and actively listen to effectively communicate with clients and employees, Jessica Edmondson writes. Also, stay calm and civil, and don't be reactive if the talks are over high-stakes topics. Most importantly, put your phone away and silence e-mail notifications so full attention can be given to the meeting, she explains. ThoughtLeaders blog (11/28) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • Use social media to satisfy customers, but connect offline too
    Whether customers are loyal, discount shoppers or impulse buyers, social media and mobile apps can help keep them satisfied, writes Tony Young. E-mail, blogs, websites and mobile apps keep customers in touch around the clock and foster ongoing dialogue. But, don't neglect customers 65 and older who may not be socially connected. "These are the types of consumers who are more than likely to pick up the phone and call a business to ask a question rather than source information from elsewhere," Young notes. Dynamic Business online (Australia) (11/30) LinkedInFacebookTwitterEmail this Story
  Water Cooler 
  • Fathers want more time with children, but are torn by careers
    Caregiving should be equally divided between mothers and fathers, say 65% of the men asked in studies by Boston College's Center for Work and Family. Only 30% of the men asked, however, said that's true in their home. The reason may be that men feel more work stress than previously believed, with 77% of the fathers wanting to be home with their family. But 76% still want to advance their careers. "If you want to get to senior management, what are the odds you can spend more time with your children? They are not bringing this conflict in their aspirations together," said researcher Brad Harrington. The Globe and Mail (Toronto) (tiered subscription model) (11/29) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
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The robbed that smiles, steals something from the thief."
--William Shakespeare,
British playwright

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