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February 4, 2013
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  Best Business Practices 
  • Making word-of-mouth marketing work for you
    First-time customers are more likely to tell their friends about your business than longtime customers, writes Andy Sernovitz, a word-of-mouth marketing teacher. With this in mind, go out of your way to impress newcomers. He also advises finding out who is referring customers to you and thanking them. "Saying thank you to your talkers isn't just the right thing to do, it's also a fantastic way to generate more referrals," he writes. Duct Tape Marketing (1/31) LinkedInFacebookTwitterEmail this Story
  • How to keep your computer running smoothly
    It's critical that you download the latest updates for your software to help protect your computer from malware, writes Marco Chiappetta. Also, you should use a tool such as CCleaner to reclaim your computer memory from useless applications. This strategy is especially important for older or underpowered systems, he writes. PCWorld (1/31) LinkedInFacebookTwitterEmail this Story
  Industry Insight 
  • Report finds many states lag in pursuit of ACA provisions
    Just 11 of 50 states have made efforts to enforce a number of Affordable Care Act provisions, raising questions about the implementation of major health insurance changes such as limits on out-of-pocket costs and coverage of pre-existing conditions, according to a report from the Commonwealth Fund. Reuters (2/1) LinkedInFacebookTwitterEmail this Story
  • Study sheds light on LTCI prospects
    A study from The Forbes Consulting Group shows that lower price points can pique younger consumers' interest in long-term-care insurance. More than one-third of consumers aged 45 to 51 who met certain income and asset thresholds expressed interest in lower-priced policies. The study also revealed that 64% of consumers prefer to buy basic LTCI with an intermediate cost while paying some out-of-pocket costs. Insurance Networking News (1/31) LinkedInFacebookTwitterEmail this Story
  • Group: Guaranteed annuities concern retirement-plan sponsors
    Guaranteed-lifetime-income annuities can benefit investors who want to manage longevity risks and volatility, a report by the Insured Retirement Institute says. Many plan sponsors, however, are reluctant to include such an option because they aren't qualified to advise on insurance products and are concerned that they could be legally liable under a fiduciary standard. "There is a tremendous opportunity here for the insured retirement industry and plan sponsors to work together to make guaranteed lifetime income options more accessible and tangible," IRI's Cathy Weatherford wrote. National Underwriter Life & Health (1/31) LinkedInFacebookTwitterEmail this Story
  Market Trends 
  • Study: Fewer employees seek change in health coverage
    Fewer non-elderly Americans changed work-sponsored health coverage in 2010 than in 2003, according to new data. The study findings were included in the National Institute for Health Care Reform's January 2013 Research Brief, showing that in 2010, just 12.8% of nonsenior Americans changed plans, while 17.2% did so in 2003. About 5% of respondents in both years said they changed plans because they changed jobs. National Underwriter Life & Health (1/31) LinkedInFacebookTwitterEmail this Story
  • 500 hospitals, groups go for "bundled payments" in Medicare pilot
    More than 500 hospitals and other health care groups have opted to receive "bundled payments" from Medicare in a three-year program under the Affordable Care Act. The alternative to the fee-for-service model makes a single Medicare payment for an "episode of care." The project is a test to determine whether the model can reduce Medicare costs. Forbes (2/1) LinkedInFacebookTwitterEmail this Story
  • Other News
  Health Insurance Plan Company News 
  Vendor Company News 
  AHIP News 
  • Pre-order “AIS's Directory of Health Plans: 2013” today
    Available in print or CD, “AIS’s Directory of Health Plans: 2013” allows you to make smart decisions based on solid data. Use the directory to identify market trends, gain insight into health plan models, determine which networks may best serve for your organization, develop benchmarks, and more. Visit the AHIP Store today to reserve your copy. LinkedInFacebookTwitterEmail this Story
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