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February 11, 2013
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Spa industry news

  Spa Spotlight 
  • Tune-ups at U.K. garage-turned-spa
    The Garage, once a U.K. car repair shop and gas station, is now a haven for spa-goers who need maintenance for body and soul. With hot tubs, salt therapy and other treatments branded as a "car wash" or "body shop" experiences, the spa celebrates its early-auto heritage. The Guardian (London) (2/9) LinkedInFacebookTwitterEmail this Story
  • Mansions and manor houses: U.K. spa splendor
    Escaping from stress gets all the more luxurious when the surroundings are a shot of British luxury. This list of posh U.K. spas includes the Garden Spa at Barnsley House, a spa inside a Gloucestshire manor home with expansive gardens, and The Lucknam Spa at the 17th century mansion Lucknam Park, where a "Downton Abbey"-meets-modern spa vibe invites guests to unwind. The Huffington Post (2/9) LinkedInFacebookTwitterEmail this Story
  Retail Rundown 
  • After dip, spa and salon performance gains ground
    Spas and salons saw more customer traffic and improved sales in the last quarter, fueling optimism of a continued upturn this year. The Salon/Spa Performance Index showed a 0.5% gain to 102.4 in the fourth quarter after decline in the third. The index measures the industry's health, and anything over 100 is considered strong. Skin Inc. magazine (2/2013) LinkedInFacebookTwitterEmail this Story
  • Stylist finds ancient hair was probably stitched
    Baltimore hair stylist Janet Stephens has made waves in the world of archaeology with her deep research -- and scholarly published article -- on the way ancient Greek and Roman hairstyles were created. It was long thought that elaborate, gravity-defying hairdos were wigs, but Stephens' research has led her to believe they were created with the wearers' own hair, held together with needle and thread. And she's re-created some of the styles on live models. The Wall Street Journal (2/6) LinkedInFacebookTwitterEmail this Story
  Hospitality Trends 
  • Travel helps set the mood for love, survey finds
    The U.S. Travel Association has released the results of a new survey that found travel as a strong motivator for romance. Sixty-three percent of respondents said that a weekend vacation helps stir romantic thoughts more effectively than gifts. Strengthening intimacy was an important motivator for travel for nearly 60% of couples surveyed, the survey found. (2/7) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • The power of "why"
    You need to explain why your company does what it does if you want your employees to be truly engaged with their work, writes Bryan Burkhart, founder of H.Bloom. Burkhart is planning an internal "road show" during which he will discuss the company's values and goals for 2013. He also plans to give employees a theme for 2013 and allow them to ask questions. The New York Times (tiered subscription model)/You're the Boss blog (2/7) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • How your business can truly go social
    Companies that want to make the most of social media marketing need to capture what customers are saying about them on Twitter, identify people who aggressively used that medium and court them, and make the social media team part of the customer service group, writes Annette Gleneicki, customer service consultant. Her other tips: Don't provide automated responses, get out ahead of an issue by tweeting about it, and keep an eye on comments coming from all social media venues, even the less-used ones. B2C Marketing Insider (2/7) LinkedInFacebookTwitterEmail this Story
  Water Cooler 
  • Burlington, Vt., airport adds yoga space
    The airport at Burlington, Vt., has added a yoga room to give travelers a spot to stretch and unwind before and after flights. It's among a growing number of airports to offer such an option. "We find that traveling can be stressful so we try to take a little bit of that out," said Eugene Richards, interim director of Burlington International Airport. The Philadelphia Inquirer (2/10) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
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The only man I know who behaves sensibly is my tailor; he takes my measurements anew each time he sees me. ... The rest go on with their old measurements and expect me to fit them."
--George Bernard Shaw,
Irish playwright

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