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November 29, 2012
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Spa industry news

  Spa Spotlight 
  • New spa in Guam offers Japanese treatments
    Spa Ayualam, a new spa on Guam from The Hilton Guam Resort and Spa, offers Japanese treatments such as "power tree" full-body massage. The spa, which has six treatment rooms, also provides a detoxifying treatment in an herbal tent. (11/28) LinkedInFacebookTwitterEmail this Story
  • Tenn. spa celebrates 25 years of growth
    When Larry Wilson launched Results Salon and Spa in Kingsport, Tenn., it was one of the only salons in town. As the business celebrates its 25th anniversary, it's doing so with an expanded client base, bigger facilities and a range of services from manicures to massage. Kingsport Times-News (Tenn.) (11/28) LinkedInFacebookTwitterEmail this Story
  • Other News
  Retail Rundown 
  • CC and DD creams newest entrants in skin care
    The BB cream category has surged over the past five years, and now companies are working to expand that success with the introduction of new skin care products that combine multiple functions into one cream. Chanel, L'Oreal and Olay have introduced "CC" creams, while heavy foot- and body-moisturizers called "DD" creams also have made an entrance. (11/28) LinkedInFacebookTwitterEmail this Story
  • Swedish ex-pats head to NYC salon for re-blonding
    In New York, Swedish designers, media executives, makeup artists and other glitterati head to a salon run by one of their own, Sweden-trained Mirjam Bayoumi, who says it takes a Scandinavian to truly reproduce the proper shade of blonde. "She just does what goes with your complexion," said Marina Andersson, a makeup artist. "She is the Bergdorf's for the Swedish posse of New York." The New York Times (tiered subscription model) (11/28) LinkedInFacebookTwitterEmail this Story
  • Beauty products see strong pre-holiday growth
    Cosmetic and makeup gift sets saw double-digit growth this year compared with a year earlier, according to a new report from market researcher NPD Group, setting the stage for a new holiday retail season. "Whatever the category, gift sets look quite promising this holiday season," said Karen Grant, NPD vice president and senior global industry analyst. Skin Inc. magazine (11/2012) LinkedInFacebookTwitterEmail this Story
  Hospitality Trends 
  Business Best Practices 
  • Generate positive publicity without spending a dime
    You can build awareness for your business without spending a fortune on marketing initiatives by writing articles for trade publications or pitching story ideas to media organizations, Sarah Johnson writes. "To boost the odds that an editor will accept your pitch, your information should be accurate, compelling, and new," she recommends. Intuit Small Business Blog (11/28) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • When customers don't add to your holiday cheer
    Dealing with irritable customers over the holidays takes special finesse, and one way to head off potential problems is to beef up staffing during December, experts say. Other advice: Don't over promise, train workers to deal with cranky people and be willing to lose a sale if you must. Entrepreneur online (11/28) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
  • Make an impact
    ISPA is looking for members who want to get involved and make an impact on the association. If you fit this description, then an ISPA task force is the perfect opportunity for you. Submit an online application for the Focus Group, Membership or Speaker Selection Task Force and you'll have the chance to share your expertise with other spa industry professionals. LinkedInFacebookTwitterEmail this Story
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We acquire the strength we have overcome."
--Ralph Waldo Emerson,
American writer

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