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January 25, 2013News for hotel and lodging professionals

  Front Desk 
  • Summit acquires 3 Hyatt Place hotels for $36.1M
    Summit Hotel Properties says it has closed on a $36.1 million purchase of three hotels under the Hyatt Place brand. The new acquisitions are the 149-room Hyatt Place Orlando/Convention Center and the 151-room Hyatt Place Orlando/Universal in Orlando, Fla., as well as the 126-room Hyatt Place Chicago/Hoffman Estates in Hoffman Estates, Ill. HotelsMag.com (free registration) (1/24) LinkedInFacebookTwitterEmail this Story
Getting Paid: How to Get Customers to Pay Up
Dealing with the money isn't fun, but it's a necessary evil for staying in business. While every business has their ups and downs, the key to positive cash flow is collecting payments in full and on time to keep the cash coming in as predictably as possible. Seem impossible? Learn how these small-business owners did it.

  Business Update 
 
  • Loews Hotels aims to expand global portfolio to 50 in 3 years
    Loews Hotels & Resorts is looking to ramp up its property construction and acquisition efforts around the world to reach its goal of having 50 hotels by 2016, says Troy Furbay, Loews' chief investment officer. "We're likely to grow five hotels a year, which won't get us to the goal of 50 that we want to have in three years, so along the way there will be a company acquisition or portfolio acquisition to get us up to scale that way. The right size [of portfolio] for us would be to buy 10, a dozen or 15 hotels in one deal," Furbay said. HotelNewsNow.com (1/24) LinkedInFacebookTwitterEmail this Story
  • Red Lion Hotels announces plans for boutique hotel brand
    Red Lion Hotels has announced that it will unify the historic hotels and boutique properties in its portfolio under a new brand, called The Leo Hotel Collection. The new brand joins Red Lion Hotels and Red Lion Inns & Suites under the company's new franchising system. "With three brand segments, we can now match the hotel, its amenities and offerings for our guests with the right brand option. The Leo Hotel Collection offers additional appeal for independent hotels looking for access to a franchise distribution system while maintaining their unique image and identity," said Ron Burgett, an executive vice president at Red Lion Hotels. TravelPulse (1/23) LinkedInFacebookTwitterEmail this Story
  • Other News
Building Workplace Trust 2015
Interaction Associates' 6th annual research study tracking trust on the job, Building Workplace Trust, is out, and more than half of employees surveyed give their organizations low marks for trust and leadership. Yet this year's findings again point to how high trust leads to better outcomes and financial results — and even boosts innovation.

  Market Trends 
 
  • Lodging industry posted growth in Q4, STR reports
    Data released by STR indicate that revenue per available room at U.S. hotels rose 6.5% in the fourth quarter. Average daily rate during the same period increased by 4%, while occupancy was up 2.4%. "We expect this pattern will continue in 2013, as demand growth slows somewhat and ADR traction holds. Room supply growth is gaining momentum -- up 0.7% in the quarter -- but we don't expect new hotel room capacity will be a major drag on overall 2013 industry performance," said Bobby Bowers, a senior vice president at STR. TravelPulse (1/24) LinkedInFacebookTwitterEmail this Story
  • Jones Lang LaSalle reports positive investor outlook for Asia-Pacific
    Hotel markets in the Asia-Pacific region are expected to see strong investor interest in 2013, Jones Lang LaSalle says in its latest Hotel Investment Outlook report. Top targets for hotel acquisition include Tokyo and Osaka, Japan; Phuket, Thailand; and Ho Chi Minh City, Vietnam. However, the low volume of properties for sale could hamper transactions activity, Jones Lang LaSalle says. HotelsMag.com (free registration) (1/23) LinkedInFacebookTwitterEmail this Story
  • Other News
Whitepaper: SDN: How do you get there from here?
Are the growing data needs of mobile, cloud, big data and social threatening today's enterprise networks? Scalable processes, a phased integration approach and the appetite to optimize over time are key components of a modern network. It's how agile organizations prepare for the data needs of tomorrow.
Explore the whitepaper to start down the path toward SDN.

  Best Practices 
 
  • Column: Exceptional service is the mark of a praiseworthy hotel stay
    Hotels that differentiate themselves through top-quality service and amenities have a better chance of garnering positive comments from guests and landing in their good books, Alan Campbell writes. "What makes a place stand out is that special ... oomph!, if you will, that forces a guest to take notice of all those things that makes one's stay memorable, enough so that they will volunteer their positive comments to management," Campbell writes. eHotelier.com (1/24) LinkedInFacebookTwitterEmail this Story
The ROI of Privacy with TRUSTe Solutions
Investment in a Data Privacy Management Platform can deliver significant, positive financial returns for corporate bottom lines. The "Total Economic Impact (TEI) of TRUSTe" Study explains how Forrester Analysts calculated a 151% ROI for TRUSTe customers. Download the study now.

  Development 
  • Cosmopolitan unveils new events center project
    Work is under way on a 3,000-seat events center at the Cosmopolitan of Las Vegas. The theater, which will be called the Chelsea, is expected to open by the end of the year. CEO John Unwin said the facility would help the hotel get larger convention bookings. "You'll be having the keynote speaker from Google or Apple addressing their group in here one day, and the next day maybe you'll have a general session in here for a convention, and then the next day you'll have a big concert or boxing," Unwin said. Las Vegas Review-Journal/The Associated Press (1/23) LinkedInFacebookTwitterEmail this Story
  • Other News
  Government Affairs 
  • Hilton, Marriott execs: Countries need Smart Visa rules
    At the World Economic Forum in Davos, Switzerland, this week, Hilton and Marriott executives urged governments to enact Smart Visa regulations. These policies have enabled governments to collect and share more data, bolster security, boost efficiency and lower government spending -- all while offering a better customer experience, this feature says. "Smart governments are thinking about international travel and tourism as trade, and they are doing everything they can to remove barriers and be more strategic in addressing visas and other access issues that discourage people from traveling and doing business," said Marriott's president and CEO, Arne Sorenson. TravelPulse (1/23) LinkedInFacebookTwitterEmail this Story
  AH&LA News 
  • AH&LA member savings ends soon
    Time is running out to save on the only HR conference for our industry -- HR in Hospitality, March 11-13 in Las Vegas. Register by Feb. 25 at www.HRinHospitality.com to attend for $1,145. AH&LA members should e-mail membership@ahla.com for a promo code to attend for $920. LinkedInFacebookTwitterEmail this Story
  • Strengthen expertise, affect industry change
    Sit side-by-side with industry professionals working in your same capacity in a forum dedicated to furthering your specialty. AH&LA members can participate in more than 30 committees, ranging from HR to technology and F&B and everything in between. Most meet twice a year and there's no cost to join. Learn more at www.ahla.com/committees. LinkedInFacebookTwitterEmail this Story
Learn more about AH&LA ->Home  |  Join AH&LA  |  Educational Institute  |  Foundation

  Sponsored Poll 
  • What would you see as the primary advantage of an intelligent system for your business?
    Improved customer service  55.16%
    Finding cost savings  34.53%
    Addressing privacy or security concerns  10.32%
  SmartQuote 
In youth we learn; in age we understand."
--Marie von Ebner-Eschenbach,
Austrian writer


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