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January 9, 2013
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News for emergency communications and response professionals

  Making the Call 
  • Mich. sets rules for 9-1-1 dispatcher training
    Michigan has implemented its first service standards for 9-1-1 dispatchers in the state, including an advanced training framework and continuing education requirements. The rules call for dispatchers to have a 40-hour basic training course, followed by a second 40-hour course that includes domestic violence and suicide intervention training. The rules also specify a time frame for completing training. Livingston County Daily Press & Argus (Howell, Mich.) (1/6) LinkedInFacebookTwitterEmail this Story
  • Mass. call center is designed to handle growing 9-1-1 needs
    Six communities will get 9-1-1 dispatch services from the new $10 million Essex County Regional Emergency Communications Center in Middleton, Mass. Officials say the center is being built for growth and is expected to save money long-term. It also could handle 9-1-1 cellphone calls for all of Essex County and parts of Middlesex County, which would lighten the load for the state police dispatch center. The Salem News (Mass.) (1/7) LinkedInFacebookTwitterEmail this Story
How Much Do You Really Need to Make? The Answer May Shock You
Rather than focus on what you can afford to pull out of the business to cover your living expenses, you need to focus on how much you need to earn at your business in order to afford the lifestyle you want to have. This is where the Personal Earnings Goal, or PEG, comes into play. Learn how to calculate your PEG and find out how much you really need to make.

  Policy Pulse 
 
  • Lawmakers ask FCC to issue interoperability requirements
    Four U.S. representatives have asked the Federal Communications Commission to set interoperability requirements for the lower 700 MHz band of the radio spectrum for cellphone networks. The four Democrats who signed the letter said consumers would benefit from greater choice and affordability and that interoperable networks would support the nationwide broadband network being developed for first responders. The Hill/Hillicon Valley blog (1/7) LinkedInFacebookTwitterEmail this Story

Time and Attendance: The Core of Managing and Measuring Your Workforce
Based on data from Brandon Hall Group's 2014 Workforce Management Study, this paper explores the evolution of time and attendance, the impact of automation and integration, and the key role time and attendance solutions play in managing and measuring today's workforce. Read the Paper and Learn More

  Innovation Insights 
 
  • Intrado says 911Link Mobile is temporary fix to allow texting
    Intrado says its 911Link Mobile solution will provide an interim fix until public safety answering points are able to accept texts within their 9-1-1 systems. The smartphone application will allow users to send texts to 9-1-1 centers even if the system is not capable of accepting them because it routes the messages through its own relay center. Urgent Communications (1/4) LinkedInFacebookTwitterEmail this Story
  • U.S. makes strides in making text-to-9-1-1 available
    The U.S. is moving closer to having nationwide 9-1-1 texting capability as the Federal Communications Commission has issued proposed rules requiring carriers to offer the service and states have launched pilot projects to test the technology. Another major step forward came in December when AT&T, Verizon, Sprint and T-Mobile formed a pact with NENA and the Association of Public-Safety Communications Officials to have nationwide text-to-9-1-1 capabilities by May 15, 2014. Government Computer News (1/7) LinkedInFacebookTwitterEmail this Story
  • Other News
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  NENA News 
  • NENA announces development conference session details
    Technology, data, and PSAP operations topics take center stage at the 2013 Development Conference (Feb. 10-13 in Orlando, Fla.), where the event’s unique, output-oriented program offers you the flexibility to focus on the issues that are important to you in a dynamic, cooperative atmosphere. The important, hands-on work done during the event not only yields immediate rewards for the public safety community, but also bolsters NENA’s current initiatives and helps define the association’s path forward in 2013. This isn’t your typical conference where attendees just sit back and listen – it’s an event where you can get personally involved and channel your energy and expertise to make a difference in the future of 9-1-1. Review the full listing of session times and descriptions. Register for the event. LinkedInFacebookTwitterEmail this Story
Learn more about NENA ->The 9-1-1 Association  |  Join NENA  |  Conferences & Events

  SmartQuote 
If you want to test your memory, try to recall what you were worrying about one year ago today."
--E. Joseph Cossman,
American entrepreneur and inventor


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