| March 15, 2012 |
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- 3 airlines are honored as "2012 Customer Service Champions"
JetBlue Airways, Southwest Airlines and Virgin America are among the 50 companies that were named "2012 Customer Service Champions" this week in an annual J.D. Power and Associates report. "Their people are clear differentiators. They're courteous, they're friendly, and they're easy to get along with," said Gina Pingitore, chief research officer for J.D. Power. MSNBC
(3/14)      
- Tips for staying safe when traveling abroad on business
The next time business takes you overseas, be sure to protect your identity, check for travel warnings and advisories, register with the State Department, and insure yourself. "Whether you are a student going on spring break, a family vacationing together or are traveling strictly for business, there are some items that you should ensure are checked off of your pre-trip list before you depart for your destination," Andrew Daniels writes. Native American Times (Tulsa, Okla.)
(3/13)
- New iPhone app lets travelers calculate baggage fees
Farelogix has rolled out a new iPhone application that lets travelers calculate the cost of their baggage. The iflybags download is 99 cents for now and takes into consideration the traveler's "class of service and frequent flier status," this feature says. TNooz.com
(3/13)
- Apps that max your chances of nabbing the perfect room
 Travel writer Sean O'Neill reviews eight applications that can help travelers find the perfect room or upgrade. "If you book hotels online, it's time to face facts: Your favorite travel website probably isn't cutting it," O'Neill writes. MSNBC
(3/15)
- Finnair will test headsets aimed at fighting jet lag
Finnair will test special light-emitting headsets that are designed to help its passengers ward off jet lag. The carrier will conduct a trial run of the Valkee bright light headset, which shoots beams of light through the ear canal and into the brain. "Bright light headset simulates the effects of daylight by channeling bright light through the ear canal to very close proximity of the tissue in need of treatment, in the brain," said a statement from Finnair. The Pioneer (New Delhi, India)
(3/10)
| Spotlight on Meetings and Events from MPI |
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Travel outpaces U.S. economy By 34%
The number of workers employed directly in the U.S. travel industry increased by 8,000 to 7.6 million in February mainly in the restaurant, lodging and amusements-gambling-recreation industries, marking the 11th increase in the past 12 months for the travel industry, according to the U.S. Labor Department. Read more at the MPI sight.
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Poll: What's your opinion of women-only floors at hotels?
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They are a marketing ploy but may carry some benefits. |
36.41%
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They're a great idea, offering value-added amenities and increased safety. |
31.25%
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They are outdated in today's society and unnecessary. |
29.62%
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Other |
2.72%
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 | Life is ours to be spent, not to be saved."
--D.H. Lawrence,
British writer
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| Business Travel Resources | SmartBrief for The Business Traveler Partners |
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Recent SmartBrief for The Business Traveler Issues:
- Tuesday, March 13, 2012
- Thursday, March 08, 2012
- Tuesday, March 06, 2012
- Thursday, March 01, 2012
- Tuesday, February 28, 2012
| | | Lead Editor: Liz DeHoff
Contributing Editor: John McGran
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