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November 21, 2012
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News for the private club industry

  Industry Update 
  • Consumer confidence, better weather fuel increase in rounds played
    Golf courses throughout the nation have experienced a dramatic jump in rounds played this year -- a total of more than 30 million more rounds than through three quarters of 2011 -- indicating the industry may be recovering from the past decade's 11% drop in rounds played. Industry analysts attribute the large gain in business to more favorable weather and an increase in consumer confidence and spending. NGF Dashboard (11/2012) LinkedInFacebookTwitterEmail this Story
  • Golf courses help communities bounce back after Hurricane Sandy
    Golf courses affected by the destruction of Hurricane Sandy have a long road ahead after water levels flooded fairways and winds ripped apart buildings. Despite their challenges, many clubs offered their communities a helping hand after the storm. Rockaway Hunting Club on Long Island collected donations of supplies for those affected and the Manhasset Bay Yacht Club gave displaced residents a free hot shower in its locker rooms. "We may be a private club, however, our members are residents from the local communities and part of our mission is to be a good neighbor to all and give back to those in need," says Dan Brown, MBYC commodore. (11/12), ClubCorp (11/15), Anton Community Newspapers (Mineola, N.Y.) (11/17) LinkedInFacebookTwitterEmail this Story
  Trend Watch 
  • Other News
  On the Green 
  • How golf made a difference in 2011
    About 75% of all U.S. golf courses participated in fundraising events last year, raising more than $3.9 billion through charitable golf tournaments, professional tours, and corporate and individual donations. The money, collected mostly from the average avid golfer, has been used in myriad ways, from helping the underprivileged and funding research for illnesses to supporting injured veterans and disabled children. (11/16) LinkedInFacebookTwitterEmail this Story
  • Other News
  Operations & Membership Management 
  • Key customer service lessons from Ritz-Carlton
    Ritz-Carlton hotels are known for above-and-beyond customer service, writes business performance speaker Ryan Estis, but the lessons the global company teaches can be applied even to small businesses. Among them: Teach employees to break their routine to solve customer problems, regularly have workers share stories of how they "wowed" clients, and make sure employees are empowered to meet even the wishes that customers don't articulate. (11/13) LinkedInFacebookTwitterEmail this Story
  • Other News
  NCA News 
  • Upcoming NCA Webinars Nov. 29, Dec. 6
    Don't forget to register for the next two installments of NCA's popular new webinar series! On Nov. 29, join Brad Steele, NCA's vice president of government relations and general counsel, for "Election Review: 2013 Outlook for Private Clubs" -- a discussion of what the 2012 election will mean for your club down the road. Then, on Dec. 6, hear from Brian Warren, director of network services for Private Club Technology Solutions, about "Top Network Management Mistakes and How to Avoid Them" in a webinar examining best computer network management at clubs.

    Find out more about the webinars or register. LinkedInFacebookTwitterEmail this Story
  • Save the Date: 2013 National Club Conference, April 28 to 30
    NCA's annual National Club Conference is an unparalleled opportunity to network with private club leaders and to put your club at the forefront of the industry through educational seminars conducted by our experts. Our landmark 10th annual conference will take place April 28 to 30 at the Boca Raton Resort and Club in beautiful Boca Raton, Fla. Stay tuned for more details!

    For updates, visit the NCA website. LinkedInFacebookTwitterEmail this Story
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If the only prayer you said in your whole life was 'thank you,' that would suffice."
--Meister Eckhart,
German theologian and philosopher

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