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February 19, 2013
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Spa industry news

  Spa Spotlight 
 
  • Not-to-miss bliss at Canary Islands resort spa
    The Abama resort, located on the coast of Tenerife, in the Canary Islands, offers guests a "total wellness" program that combines prescribed exercise in the gym with relaxing hydrotherapy sessions that include body wraps and stress-releasing massage. One reviewer says the sunny seaside location, combined with treatments, provides an "immeasurable" sense of well-being. The Telegraph (London) (tiered subscription model) (2/18) LinkedInFacebookTwitterEmail this Story
  • Four Seasons spa task force leader charts future course
    Simon Casson, recently named chairman of the Four Seasons Global Spa Task Force, says the global spa company will focus on personnel training, using technology to streamline booking, and partnering with key emerging spa brands and treatments. Another development Casson sees on the horizon for Four Seasons: Growth in group spa services, in which people book rooms for a group to get treatments together. IncentiveTravel.co.uk (U.K.) (2/18) LinkedInFacebookTwitterEmail this Story
Breath Pedi-Lounge
Allows client to remain in one chair during & after pedicure with three adjustable positions
Top size 27"x68", Camel vinyl — 1 1/2" foam & Wenge veneer, Adjustable head and two-piece foot cushions, Easy pedicure-bowl access (18.5" sold separately), Weight capacity 450 lbs. /chair weight 73 lbs.
Retail Price is $1,495.00. Visit www.etopa.com
  Hospitality Trends 
  • Report: Recovery ongoing for hotel industry, but issues could surface
    Robust results at the end of 2012 and a strong start to 2013 indicate steady recovery for the lodging industry, PricewaterhouseCoopers reports. However, an economic slowdown in China and the eurozone, as well as potential negative effects of U.S. fiscal policy, could reverse the positive trend of the hotel industry's performance, this article says. Hotel Management online (2/15) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • How to energize employees through responsibility
    To keep employees energized through a winter slump, try letting them set their own hours, collaborating online quickly instead of dragging workers through long meetings and giving them the authority to get things done without constant supervision, writes Andrew Wilkinson, founder of MetaLab Design. "At MetaLab we don't care when or how long your lunch is, or whether you have to run to a doctor's appointment -- just go do it. We aren't your parents and we aren't going to time your bathroom breaks," he writes. The Globe and Mail (Toronto) (tiered subscription model) (2/12) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • How to satisfy an unhappy customer
    The next time a disgruntled customer complains about your business, thank him or her for giving you information that you can use to improve your company, recommends Marilyn Suttle. Try to stay calm, and ask what you can do to rectify the situation. "When a customer puts pressure on you, see it as a good way for you to grow your abilities," she writes. Inc. online (free registration)/The Successful Soloist blog (2/18) LinkedInFacebookTwitterEmail this Story
  Finance and Economics 
  • Visa rules drive highly educated foreign students out of U.S.
    Highly educated foreign-born students with skills, acquired in the U.S., who are desperately needed by U.S. companies are routinely forced to leave the country when their student visas expire. These same U.S.-educated students are aggressively recruited by countries including Canada, Chile, Germany, the U.K. and Singapore to help their domestic economies become more competitive. Canada is set to launch a "start-up visa" program for tech entrepreneurs on April 1. The Washington Post (2/18) LinkedInFacebookTwitterEmail this Story
  Water Cooler 
  • Bathrobe, coffee and no commute: Work-at-home numbers surge
    About 30 million Americans work from home at least once a week and 3 million never go to an office at all. And the number of telecommuters is expected to jump 63% over the next five years as both companies and employees seek the cost-savings, flexibility and satisfaction that work-from-home employees say comes with the arrangement. Forbes (2/18) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
  • ISPA Conference & Expo booth placement is right around the corner
    Booth placement for the 2013 ISPA Conference & Expo is quickly approaching! If you are interested in learning more about exhibiting or would like to pre-register for a booth, please contact Lisa McIver at 1 (859) 219-3541 or lisa.mciver@ispastaff.com. Check out the list of companies that have already signed on to exhibit at the 2013 event. LinkedInFacebookTwitterEmail this Story
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  SmartQuote 
Everything that lives, lives not alone, nor for itself."
--William Blake,
British poet and painter


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