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March 11, 2013
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  Best Business Practices 
  • Apps that help track your expenses
    A number of mobile applications are available to help you track your expenses -- a practice that can help you write them off on your taxes, Kathryn Hawkins writes. She suggests four helpful apps: Mint, Shoeboxed, MileBug and Expensify. Intuit Small Business Blog (3/7) LinkedInFacebookTwitterEmail this Story
  • Ask questions to uncover sales opportunities
    Focus on asking questions to determine whether sales prospects have potential as a customer. Keep asking questions to determine whether a prospect will be interested in buying your product, Roger Daugherty writes. You might have an opportunity to make a sale if the prospect is unhappy with his or her current supplier. But even if the prospect is satisfied for the moment, there might be opportunities in the future. "Often when a customer says 'I don't need this,' she may really mean 'I don't need this right now,' " he writes. SCORE Small Business Success Blog (3/7) LinkedInFacebookTwitterEmail this Story
  • 5 ways to deal with difficult customers
    When customers get angry, turn the negative situation into a positive one by thanking them for calling attention to problems with your service, Monika Jansen writes. Avoid getting defensive and try to see things through their perspective. (3/7) LinkedInFacebookTwitterEmail this Story
  Industry Insight 
  • Study: Few plans currently offer full range of ACA-required benefits
    An analysis finds that many health plans on the market do not offer coverage that complies with the essential health benefits to be required under the Affordable Care Act. However, basic benefits such as doctor visits, hospitalization and emergency care are offered in almost all plans studied, and as health plans expand policies to comply with ACA requirements, AHIP spokesman Robert Zirkelbach notes that, "anytime you add benefits to a policy, it adds to the cost of health care coverage." McClatchy Washington Bureau (3/7) LinkedInFacebookTwitterEmail this Story
  • Other News
  Market Trends 
  Health Insurance Plan Company News 
Improve your ACA knowledge with new online courses
For a better understanding of the Affordable Care Act (ACA), register for AHIP's new Affordable Care Act (ACA) Compliance Online Series. Available course topics include Medicare, Exchanges, the Summary of Benefits and Coverage, and Accountable Care Organizations, with more programs planned in the near future. For details, click here.
  Vendor Company News 
  AHIP News 
  • Inspiring sessions fill the agenda at Institute 2013
    You’ll leave the general sessions at Institute 2013 energized and ready to tackle the challenges ahead. Sessions include: “Frontline Payer-Provider Innovations Transforming Local Care Delivery”; “Shared Risk, Shared Opportunities”; “Cost Containment Strategies for an Evolving Marketplace”; “Meeting Expectations in a Changing Health Care System: Stakeholder Perspectives”; “Accelerating Disruptive Innovation throughout Health Care”; and “Where Technology, Genomics and Consumerism Can Take Health Care.” Register now. LinkedInFacebookTwitterEmail this Story
  • Protect Medicare Advantage
    Proposed changes to Medicare Advantage payments will impact the 14 million beneficiaries who rely on this critically important part of Medicare. Combined with the cuts included in the health reform law, these changes will likely result in higher out-of-pocket costs, reduced benefits and fewer health care choices. Join the Coalition for Medicare Choices to preserve Medicare Advantage. LinkedInFacebookTwitterEmail this Story
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Position Title Company Name Location
Contract Review and Compliance AttorneyAmerica's Health Insurance Plans (AHIP)Washington, DC
Director of Product Management, UPDCouncil for Affordable Quality Healthcare (CAQH)Washington, DC
CAQH Managing Director, Finance and AdministrationCouncil for Affordable Quality HealthcareWashington, DC
CAQH CORE Manager, Education, Outreach and Participant RelationsCouncil for Affordable Quality HealthcareWashington, DC
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