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October 30, 2012
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Spa industry news

  Spa Spotlight 
  • Fla. entrepreneur launches mobile spa
    Florida businesswoman Terri Grimsley takes her spa services on the go with the launch of Couture Mobile Spa of Pembroke Pines, a service that re-creates the atmosphere of a brick-and-mortar spa in a client's chosen location. Grimsley has set up her spa at tailgate parties, conventions and festivals. Sun-Sentinel (Fort Lauderdale, Fla.) (10/29) LinkedInFacebookTwitterEmail this Story
  • Success for Texas spa company leader
    From salesperson to spa owner: That's the journey Kim Stevens took and now her five Woodhouse Day Spa locations earn $5 million in annual revenue. Though she started without any experience in the industry, Stevens said she did her homework before launching. She now employs 85 and leads a spa-redevelopment operation, Woodhouse Hospitality Group. American City Business Journals/San Antonio (10/29) LinkedInFacebookTwitterEmail this Story
  • Scottish spa's acupressure soothes, surprises
    The Spa at Gleneagles by ESPA offers an acupressure treatment designed to treat specific ailments or soothe tension and it comes with a few surprises -- including a session involving a porcelain spoon. The therapist scrapes the spoon's edge along the spine, heating the skin. The aim, says one reviewer, is to draw blood up toward the skin's surface. The Scotsman (Edinburgh) (10/28) LinkedInFacebookTwitterEmail this Story
  Retail Rundown 
  Hospitality Trends 
  • Hotels in NYC focused on guest safety ahead of storm
    Hotels in New York that stayed open amid strong winds and floods caused by the storm Sandy stocked up on supplies to accommodate stranded guests. Hotel firms sent out advisories to ensure guest safety during the storm. "At our big hotels, we've distributed a letter that is pretty specific and tells guests that when they're in their guest room to pull closed the blackout drapes. The newsletter also tells guests what to do in case of a power outage, how the generators work and, first and foremost, to remain calm," said Marriott International spokeswoman Kathleen Duffy. Bloomberg Businessweek (10/29), HotelNewsNow.com (10/29) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • Sandy's lessons for small business survival
    Small businesses hard-hit by Hurricane Sandy can turn for post-storm help to tax relief for regions labeled disaster areas, economic injury loans, and low-interest Small Business Administration loans, writes angel investor Amy Rees Anderson. She explains these and the other tools available to firms affected by the disaster. Forbes (10/30), Entrepreneur online/The Daily Dose blog (10/30) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • Customer service: turning "like" into love
    It's all well and good for customers to "like" your business on Facebook and other social media, but the key is turning that like into customer love -- and that takes upfront planning to generate leads, writes social media strategist Cindy Ratzlaff. She suggests thinking of social media as the wide end of a funnel, pulling in all possible customer prospects. The company's strategy for engaging those people can convert them into loyal customers at the narrow end, Ratzlaff writes. Business Insider (10/28) LinkedInFacebookTwitterEmail this Story
  Finance and Economics 
  • Changes ahead for individual insurance market
    Small-business owners are most likely to buy health insurance from the individual insurance market, a market facing big changes under the health care law, writes Scott Shane, professor of entrepreneurial studies at Case Western Reserve University. State insurance exchanges will change the way the coverage is sold, and the law also will affect how pre-existing conditions are handled and what will and won't be covered, Shane writes. Small Business Trends (10/29) LinkedInFacebookTwitterEmail this Story
  Water Cooler 
  • Study: Watching scary films can burn calories
    If you want to work off some calories but just feel like sitting on the couch, try popping in a scary movie. Viewers of frightening films can burn off more than 100 calories due to the release of adrenaline, according to research by the University of Westminster. The Telegraph (London) (tiered subscription model) (10/28) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
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  SmartQuote 
A teacher affects eternity; he can never tell where his influence stops."
--Henry Adams,
American journalist, historian, academic and novelist


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