Should your employees be wearing more hats? | Welcome to management -- here's how to get started | Boeing boss stays behind the scenes to handle Dreamliner crisis
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February 25, 2013
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SmartBrief on Leadership

Leading Edge
Should your employees be wearing more hats?
Startups tend to be staffed by entrepreneurial workers capable of juggling endless tasks and responsibilities, says Serena & Lily CEO Lily Kanter, but established companies tend to employ specialists who focus on a single area of business. The trick is to make sure your firm strikes a balance and retains some of its multi-hatted entrepreneurs as it grows, she says. "I think keeping that entrepreneurial ability alive in a company is really important," she says. The New York Times (tiered subscription model) (2/23)
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Welcome to management -- here's how to get started
Newly appointed leaders can feel like they've been thrown out of an airplane without a parachute, writes Roberta Matuson. To avoid hitting the ground, you'll need to learn quickly to master office politics, handle workers respectfully and effectively, and hire superb people. "You will shine the most when those around you are beaming," Matuson writes. Fast Company online (2/22)
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Strategic Management
Boeing boss stays behind the scenes to handle Dreamliner crisis
Boeing boss Jim McNerney is overseeing the aviation company's efforts to get its 787 Dreamliner fleet back in action, focusing on working with airlines and experts rather than on managing public relations. "I'm the one who has to stand up with absolute confidence when Boeing proposes a solution to enable this technology for the world," he says. "And the only way I know how is to dive in deeply with the people doing the scientific and technical work." The Wall Street Journal (2/22)
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Innovation and Creativity
How to bounce back when a product flops
After pouring resources into developing a product, it can be devastating to see it fail, writes Karen Firestone. Still, it's essential to quickly recognize that your idea isn't playing out correctly and to take correctional measures. "A charismatic CEO with the willingness to accept a setback, move in a different direction, and persevere to achieve this new and difficult vision can succeed where most fail," Firestone writes. Harvard Business Review online/HBR Blog Network (2/22)
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3 companies with different paths to innovation
Innovation doesn't have to be a one-size-fits-all process, writes Deborah Mills-Scofield. Some companies, such as NBA Math Hoops, are run by youngsters and harness that energy and youth-demographic insight to develop promising products; others, like Menasha Packaging, have a pedigree and an ethos of customer stewardship that drives them to improve products and services. (2/24)
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Most Read by CEOs
The Global Perspective
Can the Cheesecake Factory take over the world?
The Cheesecake Factory is now in the Middle East, is opening at least 12 restaurants in Latin America and is hoping to add Asian locations next year. The company's rapid overseas expansion is being driven by the opening of swanky shopping malls suitable for chain restaurants, says CEO David Overton. CNNMoney/Fortune (2/22), CNNMoney/Fortune (2/25)
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Engage. Innovate. Discuss.
8 ways to sabotage your negotiations
Negotiations can be lost before you even meet your opponent, writes Jim Camp. Begging for someone's time or leaving rambling and overly detailed voicemail messages reveal your desperation, he writes, making it hard to negotiate as equals once the meeting actually begins. SmartBrief/SmartBlog on Leadership (2/22)
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Daily Diversion
So much for the Oscars -- who won the Razzies?
The "Twilight" team got no love at last night's Academy Awards, but it swept the board at the Razzies, an alternative ceremony dedicated to honoring the worst movies of the year. "The Twilight Saga: Breaking Dawn -- Part 2" picked up seven awards, including worst picture, worst director and two worst-actor gongs. "Our whole existence is all about making fun of pompous, so 'Twilight' really is right up our alley," Razzies founder John Wilson said. Daily News (New York)/The Associated Press (2/24)
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Who's Hiring?
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Regional Human Resources Manager Total Wine & More Potomac , MD
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Politics in the workplace isn't just about manipulation. It's about using power effectively to get what you need."
-- Roberta Chinsky Matuson, author, writing at
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