Reading this on a mobile device? Try our optimized mobile version here: http://r.smartbrief.com/resp/ebfICfbwoceUrnAZUHml

November 30, 2012
CONNECT WITH SMARTBRIEFLinkedInFacebookTwitter
 
Share|Sign up|Archive|Advertise
Stories from the Street 
  • Survey: Small-business optimism has declined since election
    Optimism among small-business owners has decreased since the election, as entrepreneurs worry about taxes, the impact of health care changes and other issues, according to a survey. "I need predictability and [to know] what will be expected of us in the next two years," said Ed Trevis of Corvalent Corp., who is concerned by the uncertainty surrounding the potential for tax hikes. The Wall Street Journal (11/28) LinkedInFacebookTwitterGoogle+Email this Story
Caring for Customers 
  • How to deal with rude customers during the holidays
    There's a good chance you'll have to deal with a rude customer during the holiday season, so it's important to view this unpleasant experience as a learning opportunity, writes Gladys Edmunds. "As much as possible, practice 'letting it go,' refusing to engage or be pulled down by bad behavior," she writes. If possible, take a short break to recover after a customer launches a verbal attack your way. USA Today (11/28) LinkedInFacebookTwitterGoogle+Email this Story
  • Write news releases that boost your SEO
    You can make your news releases more effective for search engine optimization by sticking to a standard structure that includes a headline, introduction, body text and boilerplate, Aaron Aders of Slingshot SEO writes. Include multimedia attachments if possible, but avoid peppering your release with an overwhelming number of links, he recommends. "Using too many links can make a press release appear 'spammy,'" he writes. Inc. online/SEO Heroes blog (free registration) (11/28) LinkedInFacebookTwitterGoogle+Email this Story
Keeping Shop 
  • Phrases that flow easily from the mouths of great leaders
    The business world is full of examples of leaders who have failed because of their self-interested nature so it's a good idea to focus on being humble, Steve Tobak writes. Leaders should learn to say they're sorry, admit they don't have all the answers and be willing to take responsibility for mistakes. "Leaders who make excuses are poor excuses for leaders," he writes. CBS MoneyWatch (11/27) LinkedInFacebookTwitterGoogle+Email this Story
Managing the Money 
  • What to do when the IRS comes calling
    Small-business owners hit with an IRS audit should keep in mind four simple steps, CPA Kemberley Washington writes. First, if the IRS claims the business losses are for a hobby instead of a legitimate business, dispute that with evidence of your firm's marketing plan, past profits or other strategy. Second, use an audit as a chance to claim deductions you might have missed, such as mileage. Other tips: Use nontraditional means to substantiate deductions, and consider getting professional assistance. Fox Business (11/28) LinkedInFacebookTwitterGoogle+Email this Story
  • Don't fixate on price when selecting an insurance policy
    Insurance policies differ in substantive ways so you should consider more than just price when selecting a coverage option. "[O]ne insurance policy is not going to cover the exact same risks to [the] same extent as a policy from another carrier even if they call the policy the same exact name," he writes. Small Business Trends (11/29) LinkedInFacebookTwitterGoogle+Email this Story
Tips & Tools 
  • Brevity is the soul of effective e-mail
    If no one ever seems to read or respond to your e-mails, it might be because you are making your messages too long, writes Craig Jarrow. You might end up rambling in your e-mails if you lack necessary knowledge or fail to edit your messages, he writes. "If your emails are brief and to the point, your recipients will be more likely to get the point." Lifehacker (11/29) LinkedInFacebookTwitterGoogle+Email this Story
  • Is Windows 8 a success?
    There have been some legitimate criticisms leveled at Windows 8, but part of the problem is that people aren't yet used to the interface, writes Dave Johnson. The jury is still out on whether Windows 8 will ultimately be a step forward, he writes. "Right now, the platform's utility is hurt by the lack of good apps, and without those it's hard to know if Windows 8 will succeed as a new computer paradigm for the next 10 or 20 years." CBS MoneyWatch (11/27) LinkedInFacebookTwitterGoogle+Email this Story
News You Can Use 
  • Small Business Saturday brings in $5.5 billion
    U.S. consumers spent about $5.5 billion shopping at small retailers the Saturday after Thanksgiving, which American Express dubbed Small Business Saturday in 2010 to highlight local merchants. "The good news is that consumers are aware of shopping small and they are doing it in a lot of different ways," said spokeswoman Patricia Norins. CNBC (11/28) LinkedInFacebookTwitterGoogle+Email this Story
Featured Content 
 

SmartQuote 
[L]isten to your gut, not your ego."
--Steve Tobak, writing at CBS MoneyWatch
LinkedInFacebookTwitterGoogle+Email this Story


SmartBrief delivers need-to-know news in over 100 targeted email newsletters to over 3 million readers. All our industry briefings are FREE and open to everyone—sign up today!
Accounting
Advertising
Automotive
Aviation & Aerospace
Biotechnology
Business
Chemicals
Construction & Real Estate
Consumer Packaged Goods
Distribution
Education
Energy
Finance
Food Service
Health Care
Insurance
Legal
Manufacturing
Media & Entertainment
Nonprofit
Retail
Technology
Telecommunications
Travel & Hospitality
 

Independent We Stand Independent We Stand is a movement of small business owners dedicated to educating their communities about the importance and strong economic benefits of supporting locally owned businesses. To learn more and to register your business in our "shop local" search engine, please visit us on the web at IndependentWeStand.org 

Subscriber Tools
SIGNUP SEND FEEDBACK E-MAIL THIS BRIEF
Today's Brief - Permalink | Print friendly format | Web version | Privacy policy

Advertise
Corporate Sales Director:  Tom O'Brien (212) 450-1679
Job Board:  Jackie Basso (202) 407-7871
 
SmartBrief Community:
 
 
Recent SmartBrief on Main Street Issues:   Lead Editor:  Brooke Howell
     
Mailing Address:
SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004
 
 
© 1999-2012 SmartBrief, Inc.® Legal Information