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March 18, 2013
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Spa industry news

  Spa Spotlight 
  • Montenegro sees opening of luxury health spa
    A new luxury resort launching near the coast of the Adriatic Sea will be home to a One&Only Health Spa. The One&Only Resort at Montenegro's Tivat Bay will offer spa treatments drawn from Mediterranean tradition and will feature tennis facilities, retail and dining. (3/15) LinkedInFacebookTwitterEmail this Story
  Retail Rundown 
  • Nail "paint" for men a niche market, but growing
    More men are seeking clear-coat protection for their nails or even a spot of color with nail "paint" -- the term being used to market nail polish to men -- but the market, while growing, is likely to remain small, experts say. Global cosmetics company Evolution Man has introduced a line of nail products for men, and its marketing pitch touts the clear polish as a way to provide a temporary fix to broken sunglasses or seal chips in household tiles. (3/15), Bloomberg Businessweek (3/14) LinkedInFacebookTwitterEmail this Story
  Hospitality Trends 
  • Winter, spring travel mostly on target, hoteliers say
    Despite a winter rocked with several storms -- not to mention Hurricane Sandy in the fall -- most hotels say winter and spring travel is right on target with projections. "We're still pacing behind a bit. We're not seeing that many plates from that area of the country -- and rightfully so," said Jim Eggen, general manager of Myrtle Beach Seaside Resorts in South Carolina. "But it's hard to know what is impacting guests the most. Is it politics, the economy, the price of gas? We can't put our finger on it -- whether someone's house was destroyed in Sandy or their job has been impacted or they're afraid of what the government is going to do." Hotel Interactive (3/14) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • Let them work barefoot: Ideas for office perks
    Small businesses can boost employee morale with creative benefits that don't cost money, writes small business expert Megan Totka. Among the ideas: Create a "shoe-free environment" for workers who aren't dealing with clients, have moments of public applause for jobs well done, turn an unused office into a meditation room and offer flexible scheduling. Small Business Trends (3/17) LinkedInFacebookTwitterEmail this Story
  • Outwit your own brain and make better decisions
    It's possible to overcome the errors of our own brains in order to make better choices, according to Francesca Gino, Harvard Business School professor and social psychology researcher. Among her suggestions: Take your "emotional temperature" to determine if emotions are clouding your judgment, open up your view to include a wider range of information, and question the social bonds that may be interfering with making the best possible decision. Barking Up The Wrong Tree blog (3/17) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • Lost and found: How to get former customers back
    Winning back customers who have left your business requires taking ownership of the service your company has provided and possibly making an "aggressive deal" to entice key customers to return, writes Flavio Martins, vice president of customer support at DigiCert. "Improving customer communication and taking customer service to the next level is the way to ensure that you catch the warning signs that lead to customer loss in the first place," he adds. B2C Marketing Insider (3/16) LinkedInFacebookTwitterEmail this Story
  Water Cooler 
  • Workplace wellness plans that get results
    Canadian phone company TELUS offers on-site gym facilities. Twitter's fitness classes range from kung fu to yoga. And Progressive Insurance lures workers to better health with smoking cessation and Weight Watchers programs. While those examples may be tough for a small firm to replicate, even small companies can encourage a healthier workforce by leading lunchtime walks or offering discounts to a local gym, says Pamela Sraeel, Progressive's senior manager of benefit services. Entrepreneur online (3/15) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
  • Ensure your spa is counted
    The annual ISPA U.S. Spa Industry Study offers insight into the state of the industry. ISPA members receive full access to the results, which include information on revenue, retail, locations, compensation and much more. All U.S. spas are encouraged to participate. Complete the streamlined, online survey today to have your spa counted. LinkedInFacebookTwitterEmail this Story
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