| Global retail industry news |  |
| Global Industry Watch |  |  |
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| Retail in Europe | | |
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| Retail in Asia | | |
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- India's casual dining chains try delivery
Family dining chains in India are following in the footprint of their fast-food peers, launching delivery services aimed at serving belt-tightening patrons. Deliveries from full-service eateries such as Oh! Calcutta and Mainland China are growing at about 25% to 30% as consumers look to save on dining out, and restaurants are seeing higher profit margins when they add delivery options. The Economic Times (India)
(25 Feb.)     
| E-commerce Spotlight | | |
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- American Express adds ezeClick option in India
American Express is launching a virtual wallet service in India that aims to make it easier for online shoppers to pay for their purchases. Using ezeClick, AmEx customers don't need to have their credit cards on hand at the time of checkout, making it less likely they'll abandon the shopping cart, the company says. ZDNet
(25 Feb.)
| Spotlight on Grocery | | |
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- Waitrose tries click-and-collect for online shoppers
Waitrose will open the first of five planned drive-through click-and-collect locations for online grocery shoppers at its Cheltenham store next month. The UK supermarket chain also plans to debut temperature-controlled self-service collection pods that shoppers will open with a code to retrieve their online orders. The Grocer (U.K.)
(25 Feb.)
- Grocery store sales drive higher profits at Thorntons
Chocolate maker Thorntons reported a 70% jump in profits in the holiday period, as sales to grocers rose and offset a failed launch of the company's online retail site. The company is in the midst of a turnaround strategy aimed at cutting the number of its own stores in half and focusing on year-round sales to third-party retailers. The Guardian (London)
(25 Feb.)
| NRF News | | |
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- 50 ways to navigate and design in a multi-screen mobile world
The macro shift to mobile web browsing has been predicted for years, and the rate of mobile web usage is on track to surpass those who surf the web on desktops by 2014. To balance this exponential growth, along with keeping up with the world’s steady march toward greater device diversity, Mobify identifies five proven ways to deal with these two major problems for long-term strategic success. Included are 50 tactical tips for web designers and developers on how to build for a mobile, multi-screen Web. Download the white paper.
| SmartQuote | | |
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 | Shared joys make a friend, not shared sufferings."
--Friedrich Nietzsche,
German philosopher
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